Customer Service Representative
Resume:
Capable Customer Service Representative with *+
years’ experience in customer service. Adept in
resolving customer issues and providing superior
customer service.
Accenture Inc - Alabang Muntinlupa
Spi Global - Carmelray Industrial Park 2,
Calamba, Laguna
May 2019 - May 2023
Customer Service Specialist
Assisted clients with their insurance needs by
providing accurate information and advice
Proactively identified and addressed
customer concerns to ensure satisfaction and
loyalty
May 2023 - January 2025
Customer Service Associate
Assisted customers with product
questions and inquiries in a timely
and professional manner
Utilized customer service skills to
resolve customer complaints and
disputes
Work Experience
About Me
Associate Degree Lyceum of the
Philippines University - Laguna
Jun 2010 - Apr 2013
Convergys - Alabang, Northgate,
1781 Alabang–Zapote Rd, Muntinlupa
March 2018 - September 2018
Customer Service Representative
Assisted customers with product selection,
product orders, and product returns
Education
AMABELLE
C.
AUSTRIA
Contact
Brgy. Puting lupa,
Calamba City, Laguna
***.*********@*****.***
Skills
Creativity - Expert
Work ethic - Expert
Interpersonal skills - Expert
Adaptability - Expert
Teamwork - Expert
Communication - Expert
Teletech - Sta.rosa, 2nd Level,
Robinsons Place, Old National Hi-Way, Santa Rosa
April 2016 - November 2017
Customer Service Representative
Provided technical support to customers via phone and email for a variety of technical issues
Composed and sent technical documents to customers to help them troubleshoot their issues
Ayala Greenfield Estates - Golf &
Leisure Club - Barangay Puting Lupa, Calamba, Laguna October 2015 - April 2016
Food and Beverage Attendant
Maintained a clean and organized bar area, as well as a high level of sanitation and safety
Delivered food and beverage orders to banquet guests in a timely and professional manner
Global Innovassion Inc. - J.P
Rizal st. Brgy. Poblacion, Makati, 1210
August 2014 - January 2015
HealthCare Customer Care Representative
Responding to calls from current, past, and prospective customers
Assisting with problem resolution and directing customers to the appropriate resources
Al Ansari Sajwani Exchange - Dubai, Baniyas Sqr, Deira, Dubai city, UAE
November 2013 - May 2014
Office Clerk
Completed daily once tasks such as ling, sorting mail, and data entry with accuracy and efficiency.
Assisted in the preparation of documents for meetings and other related tasks.
Amabelle C. Austria
I hereby certify that the above information are true and correct to the best of my knowledge and belief.
Contact this candidate