Home Health Customer Service

AMBER MORROW GRENIER

**** ****** **. ****** *******, LA 70726 · 225-***-****

***************@*****.***

I aim to obtain a position in your company where I can employ all of my knowledge and skills. I am highly motivated, a quick learner, and ready to exercise and develop my knowledge to be a key employee in your organization. I have plenty of driving experience and have faith that you will choose me for your position.

EXPERIENCE

MARCH 2023-DECEMBER 2024

CONTRACTED VA CAREGIVER,HOME HEALTH KARE

I TRAVELED TO AND CARED FOR 2 ELDERLY VETERAN MEN AS A 1099 CONTRACT WORKER THROUGH A HOME HEALTH AGENCY. IN THIS CERTAIN POSITION MY GENERAL DUTIES INCLUDED ALL THAT OF A CAREGIVER, HOUSEWORK, BATHING/DRESSING, MEDICINE REMINDERS/SORTING WEEKLY DOSES, SCHEDULING,TRANSPORTING, AND ACCOMPANYING TO/FROM ALL APPOINTMENTS MEDICAL AND OTHER TYPES SUCH AS SSI DISABILITY, MONETARY DEALINGS, KEPT DETAILED BUDGET AND PAID ALL HOUSEHOLD BILLS, HANDLED ALL IMPORTANT ISSUES, ESPECIALLY HAVING TO BE KNOWLEDGEABLE IN ALL OF TODAYS TECHNOLOGY AND THE REQUIREMENT TO UTILIZE THE INTERNET AND NAVIGATE APPLICATIONS EFFICIENTLY. January 2020-December 2023

PRVIATE CAREGIVER/PERSONAL ASSISTANT/CONCIERGE, BARBARA ALLEN I SPENT 3 YEARS SERVING AN EXTRAORDINARY ELDERLY LADY THAT HAS MULTIPLE SCLEROSIS. I WAS HER CAREGIVER, SECRETARY, DRIVER/CHAUFFEUR, HANDYMAN, CHEF, ETC. SHE WAS COMPLETELY DEPENDENT ON ME. I ALSO HANDLED HER FINANCES, CORRESPONDED MONTHLY WITH BLUE CROSS

LTC TO RECEIVE PAYMENT, AND KEPT HER DOCUMENTS, PAPER AND ELECTRONIC, FILED AND UPDATED IN A MANORLY FASHION. I SET UP AND MANAGED ALL TECHNOLOGY FROM VOICE ACTIVATED KITCHEN SINK FAUCET, TELEVISION, AND LIGHTS, ALONG WITH HEARING AID CONNECTION TO ALL OF HER DEVICES. KEPT DETAILED INVENTORY AND PLACED ORDERS WHEN NEEDED OF ALL MEDICAL SUPPLIES (SUPERPUBIC CATHETERS,STERILE WATER,SYRINGES, SPLIT GAUZE, FLUSHING MATERIALS), MEDICATIONS, ETC. FLUSHED HER CATHETER DAILY AND CHANGED CATHETER EVERY 2 WEEKS. JUNE 2018 – JANUARY 2019

CAREGIVER/RECEPTIONIST, COMPLETE PERSONAL CARE SERVICE In office I was responsible for greeting customers, answering phones, scheduling appointments, filing paperwork, and other small tasks. Also kept inventory of all office supplies, as well as medical supplies needed for clients in home, and placed orders as needed.

In patient home I was responsible for cooking/feeding patient, medication reminders, bathing/dressing patient, accompanying patient to all dr. appointments and scheduling new ones. Responsible for filing out daily overview paperwork on patient.

2

AUGUST 2015 – JANUARY 2016

SERVER, LAS PALMAS

Handled all aspects of the restaurant business including providing highly personable customer service along with food preparation and currency transactions.

MAY 2014 – JULY 2015

RECEPTIONIST, ANDREWS FAMILY LAW

Responsible for greeting all clients at front desk and taking payments. Answered phones, set appointments, keep lawyers calendar up too date for scheduled appointments and court appearances, filed paperwork, and other small office tasks.

JANUARY 2011 – MAY 2011

SERVER, LAGNIAPPE STEAK AND SEAFOOD

Handled all aspects of the restaurant business including providing highly personable customer service along with food preparation and currency transactions.

JANUARY 2010 – DECEMBER 2010

ENLISTED E-1 68W COMBAT MEDIC, U.S. ARMY NATIONAL GUARD Served full time active duty for the LA National Guard. Graduated basic training and received certificate of completion on May 28, 2010 at Ft. Jackson, SC. Completed advanced training at Ft. Sam Houston, TX; Certified to be a Combat Medic(68W)/Healthcare Specialist. Obtained National Registry of Emergency Medical Technician(NREMT) and CPR certification, along with many other skills such as teamwork, strong discipline, and organization. EDUCATION

AUGUST 2012- MAY 2014

NO DEGREE, DELGADO COMMUNITY COLLEGE

Started out studying for a degree in Radiology, completed all of my core classes with As and Bs and ended up having to move from New Orleans and drop out. MARCH 2008

GED, BATON ROUGE, LA

SKILLS

● Strong Customer Service Background

● Office/Computer skills

● Organization skills

● Social Media skills

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