ERIKA SHELLS
Care Assistant
Fontana, California, United States
**********@*****.***
SUMMARY
I have a drivers license
I have management experience: 10 years
I have a security clearance
EDUCATION
2014-2015
Vocational Nursing
Four D College
California, United States
Schooling for LVN .
2000-2003
Mt San Antonio College Walnut
California, United States
Mt. San Antonio College Walnut
Graduated 2003
SKILLS
Budget Management Budgeting Consulting Customer Support/Service Equipment Maintenance/Repair Reporting Skills Quality Metrics Problem Solving Skills Protective Services Chiropractic Medical Billing Medical Terminology Security Clearance Social Networking Office Management Policy Development Procedure Development Resolve Customer Issues Record Keeping Corporate Policies Maintain Compliance Staff Training Financial Analysis Employee Orientation Order Supplies Maintenance Services People Management Schedule Development Administrative Skills Asset Disposal Shipping/Receiving Staff Policies Inventory Reports Time Management Recruiting/Staffing/Hiring Medical Assistance Driver's License License Management Military Electronic Medical Records Patient Care Home Care
CERTIFICATIONS
Medical Terminology
Medical Assistant
Medical Billing
LANGUAGES
English - Intermediate
WORK EXPERIENCE
May 2024-October 2024
Patient Care Assistant
Families Choice Home Care
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AARIS HEALTHCARE STAFFING
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July 2023-September 2023
Care Assistant
!heart Care Giving Service
Pasadena, California, United States
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July 2010-May 2022
Office Manager Management
Dr Phil Chiropractic
San Bernardino, California, United States
Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies. Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
Interpret and communicate work procedures and company policies to staff. Analyze financial activities of establishments or departments and provide input into budget planning and preparation processes. Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Resolve customer complaints or answer customers' questions regarding policies and procedures.
Develop or update procedures, policies, or standards. Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff. Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Keep informed of provisions of labor-management agreements and their effects on departmental operations.
Develop work schedules according to budgets and workloads. Recruit, interview, and select employees.
Make recommendations to management concerning such issues as staffing decisions or procedural changes.
Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.
Arrange for necessary maintenance or repair work.
Compute figures such as balances, totals, or commissions. Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services.
Coordinate activities with other supervisory personnel or with other work units or departments.
Train or instruct employees in job duties or company policies or arrange for training to be provided. Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
WORK AUTHORIZATION
I am authorized to work in the following countries:
• United States