Customer Service Special Events
Resume:
Ananias Rick Reese
North Bergen New Jersey 07047
***********@*****.***
Skills:
Proficient in the use of various software packages including Microsoft Office: Word, Excel, PowerPoint and Outlook; types 45 WPM, Itrak.
Demonstrated ability to work effectively with clients; organized and efficient.
Exercise initiative, achievement and independent judgment.
Enjoy working with people; dependable - can work with or without supervision.
Experience:
CSC Events: June 2014 to Present
NFL Football
NCAA Basketball & Football
U.S. Open, Special Events
Columbia Football 2014-2015.
U.S. Security Services, 2015- 2017
Doyle Security Services, New York, N.Y.
The London Hotel- May 2017 to August 2019.
Responsibities:Camera/Video Survellience, Customer Service, Dispatch
RGA-Security Officer, January 2017-May 2017
Customer Service, Camera/Video Survellience, Wonding Art Work
Security Officer- The Adidas Store, December 2016-January 2017
Supervisor-Camera/Video Survellience, Customer Service
Security Officer-550 Madison Ave. Feb. 2016-Jan. 2017
Working Main Lobby and the Arcade; Greeting the Public and Employees and Customer Service.
Heightened Security- New York, NY
Security Officer-Cipriani's
Working Special Events at Cipriani's
October 2015-2017
Red Payments New York, NY
Credit Card Processing 06/2013 to 2015
Checked to ensure that appropriate changes were made to resolve customers' problems.
Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Contacted customers in order to respond to inquiries and to notify them of claim investigation results and any planned adjustments.
Julie Menin New York, NY
Canvaser 08/2013 to Nov. 2013
contacted potential voters on the street and offered information on political candidates
Polled potential voters on their thoughts and advised as to current politicians stances and views
Maintained daily logs of those contacted and acquired data for mailing information
PJP Health Agency New York, NY
Sales Representative 09/2012 to 06/2013
Monitored customer preferences to determine focus of sales efforts
Contacted potential clients and offered information on services and packages available
Maintained daily logs of client contact and correspondence.
Met required sales quotas
Fullbright & Jaworski New York, NY
Paralegal 2009 to 2011
Prepared an assortment of legal documentation for cases and court
Assisted Legal Counsels with special projects and immediate requests
Worked efficiently in a fast paced environment
Discount Home Mortgage Mineola, NY
Loan Officer 2005 to 2009
Educated and assisted clients to find appropriate loan rates for their situations
Applied fixed rates when possible to current and future loan applicants
Stayed up-to-date on market trends and analysis
Cypress Daycare Center Brooklyn, NY
Assistant Teacher 1994 to 2005
Coordinated classroom activities for Pre-Kindergarten students
Assisted with the supervision of approximately 15 to 20 students daily
Monitored snack and lunch time recreation for safety and behavioral incidents
National Broadcasting Company (NBC) New York, NY
Remote Computer Operator/Production Assistant 1989 to 1994
Coordinated camera and crew locations for sports productions
Responsible for camera equipment and shot scheduling
Arranged travel and scheduling assignments for sports production teams
Education:
Long Island University Brooklyn, NY
Bachelor of Arts in Journalism 2007
Kingsborough Community College New York, NY
Paralegal Certification 2005
New York Community College Brooklyn, NY
Associate of Applied Science in Liberal Arts 1977
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