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Customer Service Maintenance Technician

Location:
Euless, TX
Posted:
July 03, 2025

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Resume:

Jonathan Reneau

Euless TX *****

817-***-**** *************@*****.***

Summary

Highly skilled and dedicated Maintenance Technician with over a decade of experience in diverse roles across maintenance, customer service, and logistics. Known for exceptional problem-solving abilities, strong leadership skills, and a positive attitude that fosters a collaborative work environment. Proven track record in managing complex maintenance tasks, including forklift and overhead crane operations, plumbing, electrical work, welding, and metal fabrication. Adept at handling high-pressure situations with ease and maintaining a safe and efficient workplace. Seeking a dynamic role where I can leverage my extensive skill set to contribute to the growth and success of a forward-thinking company.

Work History

AZZ Galvanizing (Hurst, TX) 08/2018 – 04/2025

Maintenance Technician

Fixed and Maintained Equipment: Took care of forklifts, manlifts, and overhead cranes to keep everything running safely and smoothly.

Basic Plumbing and Electrical Work: Found and fixed problems with pipes and wiring to keep things working properly.

Welding and Metal Fabrication: Utilized welding skills to fabricate and repair metal structures, contributing to the overall maintenance and safety.

Followed Safety Rules: Made sure to work safely and follow all safety guidelines to protect everyone.

Routine Maintenance: Kept up with regular check-ups and fixes to prevent breakdowns and keep things working longer.

Worked with a Team: Cooperated with coworkers to get repairs done efficiently.

Solved Problems: Quickly figured out what was wrong with machines and got them running again.

Documentation: Wrote down maintenance work to stay organized and follow company rules.

Central Freight Lines (Fort Worth, TX) 05/2017-08/2018 Forklift Operator

Load and Unload Freight: Efficiently loaded and unloaded freight from trucks, ensuring accurate and timely handling of goods.

Freight Routing: Transferred freight to the appropriate loading bays and routed it to the correct destinations, maintaining organization and efficiency.

Damage Inspection: Inspected freight for any physical damages, shortages, or overages, and made proper notations on bills of lading.

Safety Procedures: Maintained safe working procedures and environment, adhering to all safety protocols and regulations.

Documentation: Accurately documented freight movements and maintained records to ensure proper tracking and accountability.

Equipment Operation: Operated forklifts and other material handling equipment safely and effectively, contributing to smooth warehouse operations.

Team Collaboration: Worked closely with team members to coordinate tasks and ensure efficient workflow.

All Goods (Arlington, TX) 08/2015-05/2017

Shipping Clerk

Verify Incoming Shipments: Compared identifying information against bills of lading, invoices, orders, or other records to verify incoming shipments.

Receive Goods: Ensured that received goods were accurately documented and directed to the appropriate locations within the facility.

Prepare Documentation: Prepared invoices and required documentation for outgoing shipments, ensuring accuracy and compliance with company policies.

Package and Label Shipments: Packaged, labeled, and posted weights and shipping charges, selecting the appropriate method of shipment.

Inventory Management: Maintained accurate records of inventory, ensuring proper stock levels and timely replenishment.

Customer Service: Provided excellent customer service by addressing inquiries and resolving issues related to shipments.

Safety Compliance: Adhered to all safety protocols and maintained a clean and organized work environment.

Pizza Hut (Arlington, TX) 07/2011-07/2015

Delivery Driver

Deliver Orders: Safely and efficiently delivered food orders to customers’ residences, ensuring timely and accurate deliveries.

Customer Interaction: Provided excellent customer service by addressing any questions or concerns related to orders, both in-store and during deliveries.

Food Preparation: Assisted in preparing ingredients and assembling food orders, maintaining high standards of food quality and hygiene.

Cleanliness and Maintenance: Cleaned food preparation areas, dishes, and equipment, ensuring a clean and organized work environment.

Order Accuracy: Verified order accuracy before delivery to ensure customer satisfaction.

Team Collaboration: Worked collaboratively with kitchen staff and other delivery drivers to ensure smooth operations and timely deliveries.

Safety Compliance: Adhered to all safety and traffic regulations while driving, ensuring the safety of both the delivery driver and the public. Education

High School GED Arlington High School 06/2003

Community Connection Cert North Texas Inst of Career Development 05/2011



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