Military/administrative Specialist
Resume:
Shelby Abney
**** **** ****** *** *** *********@*****.*** Cell: 504-***-****
Metairie, LA. 70001
Professional Summary:
Qualified professional with customer service, administrative and personnel background. Resourceful team player seeking to leverage background into an administrative or office environment with a progressive organization. Familiar with general business operations and intent on bringing conflict resolution experience to improve guest satisfaction. Great passion for organization and outstanding attention to detail. Ability to multitask and work in high-pressure situations and able to adapt to fluctuating policies and procedures. Uniquely focused on developing leadership skills.
Proficiencies and Skills:
Microsoft Office/Word/ Excel E Clinical Works
Medical Terminology Team Leadership
Homecare Home Base Epic Software
JOB EXPERIENCE:
United States Naval Air Reserve Base August 2024-present
DEERS-Administrative Specialist
Maintained and updated personnel records for members
Verifying service dates and retirement eligibility
Operating the DEERS machine to create uniformed service member and retiree ID’S
Assisting members with required documentation for in processing
Prepared and distributed official correspondence and personnel documents
Corporate Connections Staffing Agency
Beerman Precisions Tool Industrial Company: November 2023-July2024
Serving as director of first impressions
Answering front office phone calls for sales clients
Sending invoices to clients and processing checks
Updating Excel spreadsheets for sales parts
Corporate Connections Staffing Agency:
Republic National Distribution Company-HR Temporary Assistant June 2023-September 2023
Ensured data integrity for company filing system
Record keeper for all legal documents and cooperate files
Prepared internal and external communications
Recruit Staff Hire:
East Jefferson Arthritis and Rheumatology Clinic-Front Desk Patient Rep February 2022-June 2023
Serving as the first point of contact for the clinic
Assisting with necessary paperwork and other service duties
Checking in patients at the front desk
Scheduling appointments
Accessing electronic health records
Handling patient billing
Egan Ochsner Home Health Agency May 2022 - November 2022
Office Assistant/Patient Intake Coordinator
Scheduling appointments for consultations
Faxing and sending doctor’s orders to different offices
Recording personal details for patient scheduling
Obtaining medical information for patient charts
Addressing any patient complaints or concerns
Shelby Abney
PAGE 2
Metropolitan/Generations Hall October 2021-January 2022
Security Guard
Securing the premises by patrolling inside and outside property; for concerts and events
Monitoring surveillance equipment; restraining trespassers
Prevent losses and damages by reporting irregularities
Informing all guests of the policies and procedures
Hailey McNamara, Hall, Larman and Papale April 2019 - March 2022
Filing Clerk/Assistant
Maintain electronic correspondences
Organizational skills to maintain office file data
Assistant director of first impressions
Perform other tasks per job description
Ochsner Hospital Main Campus November 2018 - March 2019
Medical Assistant-Bariatric Surgery
Scheduling appointments under EPIC program
Obtaining patient medical history and vital signs such as; blood pressure, temperature, pulse rate and weight
Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment
Performing administration duties; scanning and faxing patient information
Maintaining inventory and ordering medical supplies and materials as needed
Ordering prescriptions, labs and orders for patients
Louisiana Medical Management August 2018 – October 2018
Medical Assistant
Handling primary responsibilities to care for and triage patients
Scheduling appointments and answering phone calls
Managing patient records and filing
Performing general account billing paperwork, insurance and coding
Greeting patients to help prepare for examinations
Contacting attorneys and reviewing benefits in order to schedule patients
Preparing injections for doctors
Shelby Abney
Page 3
MILITARY EXPERIENCE:
Air National Guard/Air Force: August 2020 - present
Services-Logistics
Maintains the logistics responsibilities for Honor Guard
Prepares food on drill days
Assists with physical training gear and tests for fitness
Delivering supplies for the unit
Handling high stress situations effectively
Participate in organizing team building activities
Mentoring flight members to engage in team building activities
Personnel/Temporary Technician August 2024-present
Human Resources Specialist-
Proficient in RAPIDS program to assist creating (CAC) DOD ID cards on DEERS machine
Responsible for the front support, administration and coordination of human resource program
Resolving situations for airman and members’ CAC card issues
Provide support to employee’s questions and inquiries, delivering high level customer service
Education:
University of New Orleans – 2000 Lakeshore Drive, New Orleans, LA August 2010 - December 2016
Bachelor’s Degree
Area of Study: Interdisciplinary Studies
Concentration: Behavioral Studies
Relevant Coursework: Educational Psychology, Personal Health & Wellness, Mental Health
Extracurricular Activities:
Member of the Student Activities Council (SAC) 2010 - 2013
Helped organize, decorate and plan for festivals and events on campus - (crawfish festival, movie nights, educational events, cultural events, etc.)
Certification: BLS-Basic Life Support Certified
Volunteer Experience:
New Orleans Saints Training Camp (Lance Moore Kids Camp) December of 2011 & 2012
Volunteer Assistant
Helped demonstrate and teach children football skills, staying active and leading a healthy lifestyle
Play Works Company June 2017 - July2018
Volunteer Assistant
Taught different skills to kids about playing sports and facts about safety
Professional References:
Sasha Sanders-504-***-****
Marcus Richards-504-***-****
Mike Miller-504-***-****
Contact this candidate