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Customer Service Digital Marketing

Location:
Leesburg, FL, 34748
Posted:
July 03, 2025

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Resume:

Von January

**********@*****.***

954-***-****

Summary Actively seeking a challenging opportunity in which my proven track record may be utilized effectively in contributing to the ongoing growth of the organization.

Qualifications Offering an accomplished professional with proven strengths in management, marketing, sales and customer service. Entrepreneurial abilities.

Able to create, organized developed and implement effective market strategies that extend the reach of a profitable operation.

Demonstrated trendsetter. Adept at producing marketing concepts that connect with target audiences to generate desired results.

Especially effective interpersonal communications. Able to establish and maintain positive rapport with people from all experience levels, career paths and ethnic backgrounds. Strong dynamic presenter, at ease with executive decision makers or group presentations.

Tactful and diplomatic. Strong administrative/management abilities, which include operational skills such as budgeting, forecasting, multimedia advertising campaigns, personnel management and staff supervision.

Solid organizational expertise. Thorough knowledge of multi-task prioritization. Achievement oriented personality. Self-Motivated. Able to structure and employ networking contacts to promote effective sales activities.

Accomplish all set objectives and surpass set quotas. Highly professional in attitude and appearance. Able to quickly grasp new concepts and assimilate new skills.

Sales Manager

Comcast Advertising January/2023- December/2024

I managed a team of Account Executives. Together we created very detailed advertising campaigns for various companies in different verticals. We utilized our cable platforms to create successful campaigns that delivered ROI. We utilized internal data to match up with our clients objectives. Our customer service was always my focus. The results were profitable with increased market share.

My budget for the 2 years increased to 5 Millon dollars per year.

Digital Consultant Director

Gannett USA TODAY DIGITAL NETWORK June/2021 – October/2022

Knowledgeable of digital marketing solutions and trends in B2B/B2C sales. I developed partnerships and helped my clients reach their ROI goals through integrated digital marketing campaign solutions. Omnichannel experience Digital and Video-OTT, Social Media, Display Ads, Geo-Targeting, Email-Retargeting, Addressable Geo-Fencing.

I always maintained above quotas goals while driving additional revenue through new business development with my team.

Partner

BV Media Solutions August/2017 May /2021

I helped my clients increase their market share with stronger digital presence on google. I helped my team develop digital campaigns using google ad words to help increase their online presence. I was responsible for creating Geo-targeting advertising with Email-Retargeting. I always put customer service first.

The results of the campaigns I created increased sales revenue for my clients. My renewal rate was 87% with well-designed digital campaigns.

Director of Digital Solutions

Cox Media Group Sep 2014 - Jul 2017

I was responsible for increasing revenue by leading a business-to-business outside sales team to sell all online digital advertising products in designated geographic areas. I maintained and enhanced existing accounts by bringing creative business-development advertising solutions across all channels. Responsibilities Included: Developing and implementation of sales strategies, and campaigns across all platforms that met revenue goals, and maximize return-on-investment for advertisers. Recommended and negotiated media contract agreements, pricing strategies and policies. I developed revenue forecasts and budgets.

BUSINESS DEVELOPMENT DIRECTOR GOVERNMENT/EDUCATION

Direct Technology Group Aug 2011 - Aug 2014

Developed new accounts in Health Care, Government, and Education. Created strategic working relationship with CEO’s CFO’s and CIO’s of Fortune 100 companies. Generated new business from existing accounts with established relationships with IBM, Lenovo. Established Account List; Google, Department of Revenue State of Florida, UTA, Booz Allen Hamilton, Garda, Humana Healthcare, Banesco Bank USA, University of Miami Tissue Bank, School Districts: Pinellas County Schools, Broward County Schools, Hillsborough County Schools.

Education: Lake Shore Central

Degree: Business



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