Customer Service Assistant Manager
Resume:
Arneika Smith
Forsyth, GA *****
*************@*****.***
Willing to relocate: Anywhere
Work Experience
General Manager
Aarons' Sales and Lease - Macon, GA
November 2023 to Present
Collection calls, Sales, field chasing (collection), inventory, customer service, etc Correctional Officer II
The GEO Group, Inc. - Milledgeville, GA
June 2022 to Present
Security of staff/inmates, 15/30 min rounds, daily paper work, following all policies & procedures etc. Manager
Complete Cash - Macon, GA
2015 to Present
Process loans & payments; increase store profitability & maintain company standards. Correctional Officer II
Georgia Department of Corrections - Jackson, GA
October 2019 to June 2021
Security of inmates, daily paper work, security rounds every 15/30 minutes. Following all policies of the facility.
Assistant Manager
Family Dollar - Macon, GA
2016 to 2016
Hire, train, & supervise employees; payroll & scheduling; maintain inventories & process daily paperwork. Assistant Manager
Service Loans - Macon, GA
2011 to 2013
Create new loan files & prepare loan documents. Assist with reports & audits. Education
High school or equivalent in Sociology
Atlanta Metropolitan College - Atlanta, GA
2007 to 2008
Business Management
Central Georgia Technical College - Macon, GA
2004 to 2005
Skills
• training (5 years)
• Scheduling (10+ years)
• Operations
• Inventory (5 years)
• Microsoft Word (10+ years)
• Word Processing (10+ years)
• Management (10+ years)
• Supervising Experience (10+ years)
• Assistant Manager Experience (5 years)
• Human Resources
• Restaurant experience
• Customer service
Certifications and Licenses
Correctional Officer 2
October 2019 to Present
Driver's License
CPR Certification
Non-CDL Class C
Additional Information
An enthusiastic individual that has proven the ability to work in chaotic situations & still maintain a calm disposition; maintain verbal accuracy, memorization, & work quickly. Proficient in Word, PowerPoint, Excel & other word processing applications. Exceptional ability to establish instant rapport with people based on outstanding communication skills. Major strengths include strong leadership, excellent communication skills, competency, strong team player, attention to detail, dutiful respect for compliance in all regulated environments, as well as supervising skills including hiring, termination, scheduling, training, payroll & other administrative tasks.
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