Customer Service Data Entry

Kathy Bacon

Casco, MI ***** +1-810-***-**** ********@*****.***

PROFESSIONAL

SUMMARY

Proactive and goal-oriented professional with strong time management and problem-solving abilities. Recognized for reliability and adaptability, with a quick capacity to learn and apply new skills. Committed to driving team success and making valuable contributions to organizational growth. SKILLS • Customer Service • Microsoft Office

• Excel • Outlook

• Merchandising • SAP

• Data Entry • Clerical Experience

• Administrative Experience • Cash Handling

• Planogram

WORK HISTORY MERCHANDISER 03/2023 to CURRENT

Footprint Solutions St. Clair County

Removed damaged, out-of-code, not-in-set and discontinued items from displays.

•

Updated pricing and signage to complete product displays and educate customers.

•

Inspected merchandise for quality and arranged proper display location on floor.

•

Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

•

Answered customer questions regarding store merchandise, department information, and pricing.

•

DEPUTY TREASURER 07/2021 to 08/2024

St. Clair Township St. Clair Township

My job responsibilities as the deputy treasurer include preparing bank deposits, preparing tax bill's for payment, and the collection of funds for payments

•

This position consists of preparing water Bill's, mailing them and the collection of payment

•

Assisted Treasurer in managing the investment portfolio, maximizing returns while minimizing risk exposure.

•

SECURITY SCREENER 03/2020 to 06/2021

K B

Kelly Services at ZF Axle Marysville, MI

• Verifying Coronavirus screening answers and taking temperatures TREASURY CLERK 10/2017 to 03/2020

Kimball Township Kimball Township

I was in charge of answering phones, accepting tax payments and utility bills

•

• I also was in charge of the fire billing and collections of payments

• I assisted other departments with handling incoming and outgoing mail

• I also was in charge of making sure supplies were ordered and stocked CUSTOMER SERVICE REPRESENTATIVE 06/2017 to 09/2017 Cargill Fair Haven, MI

While working at Cargill I brought up the current quotes and updated them with the correct information with the SAP program

•

TELLER 01/2013 to 01/2017

Advia Credit Union Marysville, MI

• At the credit union I helped members meet their financial needs Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.

•

Disbursed cash and checks accurately while maintaining security of cash drawers.

•

• Processed customer transactions promptly, minimizing wait times. Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.

•

Assisted customers with account inquiries, resolving issues promptly and professionally.

•

Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.

•

Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.

•

Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.

•

EDUCATION High School

St. Clair High School, St. Clair, MI

Contact this candidate