Assistant Property Manager

Michele Love

224-***-****

*************@*****.***

www.linkedin.com/in/mlove81

Professional Summary

Customer-focused and tech-savvy professional with extensive experience in service and support roles across diverse industries. Proven ability to work independently in fast-paced, remote environments while managing multiple priorities. Adept at troubleshooting, problem-solving, and building strong client relationships through clear communication and responsiveness. Thrives in distributed team settings and is proficient with remote collaboration tools and digital platforms.

Professional Experience

LV Property Management

Remote-Ready Operations 2023 – Present

Assistant Property Manager (2024 – Current)

- Manage daily operations with a proactive approach to remote tenant communication and digital record-keeping.

- Foster virtual relationships with tenants to maintain high satisfaction and retention.

- Use cloud-based systems to process rent, fees, and ensure timely transactions.

- Coordinate with legal teams through virtual platforms to address disputes.

Leasing Specialist (2023 – 2024)

- Utilized virtual tours and digital leasing tools to enhance occupancy rates.

- Conducted remote lease signings and virtual consultations with prospects.

- Maintained CRM databases and communication logs for transparency and follow-up.

- Promoted based on ability to adapt leasing strategies in a hybrid/remote setting.

Great Lakes Wellness (Remote)

Customer Service Representative (2021 – 2022)

- Delivered exceptional service via phone, email, and chat support platforms.

- Maintained digital records and efficiently handled orders using remote systems.

- Collaborated with remote team members to enhance customer journey metrics.

Benchmark Products (Remote)

Customer Service Representative (2020 – 2021)

- Responded to support inquiries through multi-channel platforms (email/phone).

- Maintained accurate transaction logs in a remote CRM environment.

- Participated in virtual onboarding and training of new hires.

The Home Depot

Front End Supervisor (2019 – 2020)

- Oversaw operations with a focus on team coordination and customer satisfaction.

- Implemented digital scheduling and reporting to streamline team efficiency.

Self-Employed

Customer Service Specialist (2018 – 2019)

- Delivered personalized support and consulting through virtual channels.

- Managed all aspects of customer care, sales, and engagement remotely.

Reynolds Consumer Products

Robotic Process Automation Analyst (2018)

- Worked closely with stakeholders using online collaboration tools.

- Designed and implemented automated workflows for remote process optimization.

CHEP

Technical Solution Specialist (2009 – 2013)

- Led tech initiatives supporting distributed teams and mobile systems.

- Created documentation and training programs for company-wide rollouts.

- Coordinated and executed remote system go-lives and support.

Education

Varsity College

Bachelor of Arts – Psychology (Incomplete)

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