Customer Service Retail Cashier, Picked/Packed, Shipping/Receiving

TRACY DAVIS

*************@*****.*** Baltimore, MD 21217 443-***-****

CAREER SUMMARY

Retail cashier customer service with 10+ years of experience working to improve performance of organizations serving thousands of individuals each year. Collaborating with others while ensuring high-quality services to customers. AREAS OF EXPERTISE

Customer Relationships Order Processing Seasonal Sales Merchandising Initiatives Inventory Management Retail Industry Standards Opening/Closing Processes

PROFESSIONAL EXPERIENCE

INDEPENDENT CONTRACTOR SUMTER, SC

Home Attendant June 2020-Jan. 2024

. Health monitoring observes and reports changes in the client’s condition or behavior to healthcare professionals.

. Prepare nutritious meals according to dietary needs.

. Provide assists with light housekeeping and tasks around the house.

. Assist clients with transportation for medical appointments or other errands. TARGET Baltimore, MD

Retail Cashier Sept. 2018 - May 2020

● Managing and processing financial transactions retail store corporation.

● Promoted efficiency and profitability of the company generating 108.00 in yearly revenue.

● Provided information to customers regarding item availability and product specifications, maintaining knowledge of more than hundreds of items.

● Pay attention to detail, solving problems and resolving issues. PILOT FLYING J Sumter, SC

Guest Relations Agent Sept. 2017 - June 2018

● Provided top-tier support for Traveling Truck Stop, delivering patient and professional service for customers from diverse cultural and linguistic backgrounds.

● Promoted full compliance with industry regulations and best practices on behalf of companies serving thousands of travelers each year.

● Handed critical aspects of guest accommodations and personal requests, working to facilitate memorable experiences for clients.

SALVATION ARMY Sumter, SC

Bell Ringer Nov. 2016 - Dec. 2017

● Worked to promote the highest level of offerings for Salvation Army is a network thrift stores or charity shops that helps people in need organization.

● Ensured efficiency of operations for entities specializing in helping the public. EDUCATION & TRAINING

STRIVE/Employment Services Baltimore, MD

Certificate Received (120 Hours of Intense Career Development Training) Oct. 2024 NORTH CENTRAL HIGH SCHOOL Online

High School Diploma June 2006

Diploma Received High School