Clinical Coordinator
Resume:
September,****
Pamela Hoekstra
**** ****** ** ****** ****, MI 49329 1-616-***-**** ***********@*****.*** Skills:
dependable, compassionate, ability to work with all background of personality's, can Prioritize duties as assigned
multitasker, work well alone or in groups. Ability to remain calm under stress. Attention to details. Leadership skills, EMR experience and training. Word, outlook, excel experience. Scheduling with several different software experience, CPR certified/crisis trained, Medical Terminology
Experience
Careline Physician Services-
Feb 2022-Present
Clinical coordinator MA/ Triage Coordinator MA
Assist the Providers/facilities/Hospice/ office staff on day-to-day request and needs of the patient.
EMR keep records updated and communication in the patient chart as communicated Triage all calls and prioritize them on a Urgent basis to follow up basis Medication orders collaborate with the providers on orders – send to the appropriate places/ Pharmacy/Facility/Patient/DPOA/DME company's/Hospice/Home Health/SN Ability to staff calm under pressure
Work together with all Clinical Staff to ensure the best quality of care for the patient. Review all results AH for Radiology/Labs and testing to ensure a Provider review if they are urgent.
CarePlan updated and produced as needed for patients. CCM minutes for the patient records updated
New Haven AL Lakeview MI
2
May 2022 –Present
(PRN only)
Assist residents with their day to day ADL
Meal prep, Med management, EMR updated, progress notes. Many more task as needed
Age Management of WM, GR, MI — MA, Clinical support coordinator
March 30th,2021- February 2022
Clinical support
Coordinate all clerical care with Nursing home and providers to make sure all medical and clerical needs are met.
Complete a daily census of all intakes, discharge, hospitalizations and concerns of the patient. Assist the providers with any needs, such as notes, hospital information, labs, orders. Place all medication orders, lab orders, referrals and pend for providers to sign. MA-
Chart prep for providers patient schedule for the day to ensure all information, labs and papers are ready.
Collect all the patient's information when they arrive. Weight height vitals HX SBAR update medication if needed, care gaps.
Completed needed test, labs, orders, injections as ordered by the provider.
EKG, A1C, labs, injections, band aids, wound care. Assist the provider with any procedures as needed. Complete all needed orders, referrals, follow-up calls, paperwork to ensure all is up to date with patient
ComforCare MidMichigan, Stanton,MI— Scheduling, On call Hiring /recruiting, case
manager, coordinator.
December 2011- March 2021
Help individuals in their home with day-to-day tasks. Housework, errands, Dr.Apt, ADLS med reminders, toileting, skin care, transfers, 3
hoyer, sliding board, sit to stand.
Worked side by side with coordination of care. Case Managers, nurses, Dr., Hospice, family members, caregivers to meet the needs and best care of clients on a case by case basis.
Opened new cases to ensure proper paperwork, schedule needs and good fit for staff were met.
Interviewing, hiring of all staff, schedules concerns for all staffng in my Zone.
Assist in billing for Medicaid, private pay, VA and Insurance. Maintained schedules for all Clients and staff. Filled in when needed for call off or vacations.
Education
Baker College 0f Muskegon, Muskegon MI — General
Misc training
May 2004- June 2006
Computer class, medical terminology, math, communication classes, team building skills
Med Tech pre nursing classes, CPR ISO 9000 Internal Auditor certified Crisis intervention trained and certified
Many more on-the-job training and certificates over the years. References
Susan Cole:
Friend/work college and supervisor at home health Known for over 30 years worked with in AFC home and Home health
Linda Bunker
4
Supervisor for 10+ years in Home health worked together as a team for another 10 years with jobs Friend
Bobbie Piper
Worked with for 10 plus years as a coworker and supervisor
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