Mary “Michelle” Flowers-Graves
**** ********** ***** ***** · Chester, VA 23831
********@*****.*** · 919-***-****
Career Summary
Highly organized and efficient Administrative Professional with over 30 years of experience in executive support, project coordination, and cross-functional collaboration. I am skilled in communication, data management, procurement, and team leadership. Known as a proactive self-starter and problem solver with a proven track record of improving processes, supporting large teams, and exceeding performance goals. Seeking to contribute to a growing organization with strong operational support and leadership.
Key Skills
Office & Project Management
Microsoft Office Suite SharePoint SAP Salesforce Visio QuickBooks Adobe Photoshop
Procurement & Contract Coordination
Travel & Expense Management
Report Writing & Data Analysis (Pivot Tables)
Calendar Management & Meeting Coordination
Effective Verbal & Written Communication
Multi-line Phone Systems (PBX)
Conflict Resolution & Team Support
Professional Experience
ABB Group – Richmond & Mechanicsville, VA
Project Specialist / Executive Assistant /Data Entry Specialist (Contract)
June 2024 – May 2025
Supported VPs and cross-functional teams of 50+ contractors and employees with scheduling, tracking deadlines, and document preparation.
Entered and validated data in SAP and Salesforce; created requisitions and generated reports.
Managed communications and meetings across departments; created pivot tables to monitor project expenses and attendance.
Oversaw supply purchasing and inventory management in line with budgetary constraints.
Assisted with business planning and ensured conflict resolution among stakeholders.
Dominion Energy – Richmond, VA
Administrative Assistant III/Executive Assistant
June 2021 – April 2024
I design and run operational systems that free up my Executive’s time for high-level strategy and revenue growth.
I manage cross-functional priorities to reduce business bottlenecks and drive smoother execution across teams.
I ensure leadership priorities are executed on time by owning their calendar flow and team communications.
I partner with my Executive to drive operational clarity and scale decision-making across the business.
I ensure seamless travel, which reduces decision fatigue and keeps the Executive 100% focused on key deals.
I run the backbone of executive operations that keeps the company engine running smoothly behind the scenes.
I provided direct support to a department of 100+ staff including directors, supervisors, and contractors.
Scheduled travel, coordinated meetings, managed events, and monitored budget spending.
Screened resumes, conducted interviews, and supported onboarding for 25+ new hires.
Oversaw procurement of goods and services; negotiated with vendors and managed term contracts.
I spearheaded the relocation and setup of over 100 employees in the new office.
Dominion Energy – Fredericksburg & Petersburg, VA
Processing Assistant IV
Jan 2014 – June 2021
Supported 32 locations simultaneously during the COVID-19 pandemic, managing critical supply chain tasks.
Maintained databases (SAP, ARCOS, WMIS); processed and analyzed 75+ records daily.
Reconciled corporate credit card activity and managed weekly timesheet approvals.
Prepared 200+ monthly reports, achieving 98% on-time completion rate.
Spotsylvania County Schools – Fredericksburg, VA
Substitute Teacher
Aug 2010 – Jan 2014
Delivered instruction and classroom management for grades 5–12; often
Education
Strayer University, bachelor’s degree (Criminal Justice), Graduated Suma Cum Laude, 4.0