Business Analyst Scrum Master

**** ******* **. #**, *******, US, ***** • ********@*******.*** • 281-***-****

SANDRA ROTENBERG

Sr. Business Analyst

PROFESSIONAL SUMMARY

Experienced Sr. Business Analyst and Certified Scrum Master with 20+ years of success delivering process improvements, stakeholder collaboration, and technical project execution across diverse industries. Expert in Agile methodologies, SDLC, and system integrations. Known for exceptional communication, strategic thinking, and a results-driven approach that aligns business goals with scalable tech solutions.

EMPLOYMENT HISTORY

TECHNICAL CONSULTANT / JAMA ADMINISTRATORAug 2024 - Jun 2025

Toyota Motors North America (via Wisdom Infotech)Remote

Implemented Jama Connect for cybersecurity, enhancing system efficiency and security.

Developed user documentation and SOPs, improving team adherence to protocols.

Configured architecture and gathered requirements, optimizing project outcomes.

Designed dashboards and workflows, streamlining data analysis and reporting.

Created technical spec reports with Jama/Jira, facilitating clear communication.

Analyzed system vulnerabilities and implemented solutions, resulting in enhanced cybersecurity measures and reduced risk exposure.

Designed and executed tailored workflows, streamlining data analysis processes and facilitating more accurate reporting outcomes.

Created technical specifications using Jama/Jira, strengthening cross-team communication and ensuring project alignment with business goals.

SR BUSINESS ANALYSTJan 2024 - Apr 2024

Holland America Group (via Insight Global)Remote

Managed cloud migration and infrastructure projects for Global Technology Services.

• Built Smartsheet dashboards and reports; supported incident tracking via ServiceNow.

JIRA/JAMA BUSINESS ANALYSTJun 2023 - Oct 2023

Triple Crown Consulting (Blue Origin)100% Remote

Functional Business Analyst working in Avionics for the Lunar Lander Engines Group.

• Assisted engineers with their technical requirement specifications to meet the Lander Program Design Review (PDR).

• Responsible for importing requirements from a 3rd party software to Jama and documenting the processes and procedures to produce the PDR Artifacts.

• Worked within the Engine Change Management (CM) process including Change Requests (CR) residing in Jira and the Change Task (CT) workflow utilized in Jama Connect.

• Managed Jira Sprints and story creation within Jira including setting up projects, value stream dashboards in Confluence, users/security, and project workflows.

JIRA BUSINESS ANALYSTDec 2020 - Apr 2023

Aerotek/Actalent (Motional AD)100% Remote

Hired as a Project Analyst for Jira/Confluence but the role quickly expanded to a much larger set of work that played a key role in operating the Component Engineering (CE) Teams.

• Worked with Jira (on-prem) Data Center setting up projects, dashboards, users/security, and workflows, and JQL extensively for building filters/Kanban/Scrum boards for PMs.

• Acted as the Technical POC to the IT Business Unit supporting all CE engineers with any IT-related issues.

• Managed and tracked the Capital budget for the CE Teams’ test equipment to meet and not exceed budgets along with the ability to reconcile these pieces of equipment (PE) for depreciation at the end of the fiscal year.

SR. BUSINESS ANALYSTMar 2019 - Aug 2020

Hawaiian AirlinesPhoenix, AZ

Scrum Master Hawaiian Airlines Mobile Apps. Based on the business requirements written from user feedback as well as interviews and working groups for the Check-In Process.

• Conducted daily sprint meetings, managed backlog, and conducted sprint reviews and sprint retrospectives.

• Monitored the Check-In process through the mobile app execution using Azure DevOps looking for the timing of the check-in process as well as any bugs that may have been introduced.

SR. BUSINESS ANALYSTOct 2018 - Mar 2019

Ford Motor Company (NLB Services)Dearborn, MI

Re-engineered Ford’s Mainframe Prototyping Scheduling System written in Oracle Forms for an upgrade to Java and .NET technologies for the User Interface and SQL Server for the database.

• Worked with offshore developers to prioritize business processes and screen development through the development of functional and technical requirements.

SR. BUSINESS ANALYSTMay 2017 - Nov 2017

Nexen CNOOC Ltd. (Predictive Solutions)Houston, TX

Developed business process flows for present state “as-is” and future state “to-be” applications, reports, software changes, and major upgrades using Visio.

• Created audit evidence for internal and external monthly, quarterly, and yearly SOX financial auditing controls.

IT BUSINESS SYSTEMS ANALYSTMar 2015 - May 2017

TH-1 LLC. (Cobalt International)Houston, TX

Supported 3rd party contracts interfacing applications, including daily monitoring and the prompt resolution of any data issues, as they affected daily contract expenditures and limits.

• Responsible for gathering functional and technical requirements for business process improvements and data issues that require refinement.

EDUCATION

BACHELOR OF SCIENCE IN COMPUTER SCIENCE W SPECIALIZATION IN TELECOMMUNICATIONS

University of Houston – Clear Lake

COURSES

CERTIFIED SCRUM MASTERJun 2019

Scrum Alliance

LEADING SAFE COURSEMay 2021

Scaled Agile

ORACLE DEVELOPER CERTIFICATION1999

Oracle

SKILLS

Agile (Expert), Scrum (Expert), Kanban (Expert), SDLC (Expert), Jira (Expert), Confluence (Experienced), SQL (Expert), Requirements Analysis (Expert), Process Optimization (Expert), Change Management (Expert), ServiceNow (Beginner), Project Management (Experienced), Business Analysis (Expert), Technical Writing (Expert), UAT Testing (Expert), Oracle (Expert), Microsoft Excel, Visio (Skillful).

LINKS

LinkedIn: www.linkedin.com.

ADDITIONAL INFORMATION

PUBLICATIONS

Co-authored issue of Network World's LAN DBMS - Strategic Thinking in Picking a DBMS.

AWARDS

Lockheed Martin's Lightning Award - Superior Personal Performance

Three Special Recognition Awards for Leadership, Team, and Individual Efforts

PRC Star Service Award – Outstanding Achievements

Recognized by BHP Billiton as one of six 'Main Contributors' in the two-year implementation of P2 at Petrohawk

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