Scrum Master Project Manager
Resume:
PROFESSIONAL SUMMARY
●Sr. Project Manager/Scrum Master with over 11 years of experience in adoption of Agile and lean values, principles, and practices for multiple delivery teams and successfully driving and delivering multiple strategic digital transformation initiatives.
●Expertise in working closely with Stakeholders, Leadership teams, Product managers, and Scrum teams through all phases of SDLC.
●Extensive experience working in a Scaled Agile Framework (SAFe) environment as a Project Manager/Scrum Master.
●Expertise in tracking the progress of the project and ensuring timely delivery.
●Multiple years of experience and expertise in handling multiple cross functional scrum teams, identifying and removing any impediments, risks and dependencies with the help of the teams.
●Expertise in working closely with the PMO office of the organization to ensure all the regulatory and operational standards of the organization are strictly enforced by scrum teams.
●Expertise in presenting timeliness and visibility of the progress of the project to stakeholders and leadership teams.
●Expertise in creating metrics for the teams to track scrum team’s improvement over time.
●Expertise in creating and tracking the budget for the initiatives.
●Expertise in presenting weekly/monthly status reports to the stake holders and leadership teams which includes progress of the project, tracking of scope and timelines, deliverables, budget, risks and dependencies and other factors impacting the project.
●Multiple years of experience facilitating Scaled Agile and Scrum ceremonies including Program Increment (PI) planning, sprint planning, retrospective, and backlog grooming; prioritization at portfolio/program/team level; cross team dependency management; features and user story writing workshops and coached multiple scrum teams to achieve project milestones.
●Extensive experience in coaching, mentoring, and training teams in the process of Agile methodologies.
●Efficient at creating Risk status reports for after every sprint to show Progress/Risks/Dependencies.
●Resolve impediments hampering team progress and quality of product. Using Sprint Burndown Chart to track velocity.
●Expertise in working with Agile lifecycle, and tracking, for maintaining User Story Hierarchy, Backlog grooming, Updating Tasks, and process management using Service Now, ADO, JIRA, Confluence.
●Expert at driving the adoption and enforcement of Scrum rules among the development teams to create self-sustaining teams.
●with creation and management of Agile reporting artifacts.
●Excellent interpersonal, collaboration, and problem-solving skills combined with excellent written and verbal communication skills.
CERTIFICATIONS
●Scrum Alliance - SAFe 6.0 (SASM)
●PMP – In progress
●Scrum Alliance - Certified Scrum Master (CSM)
●Scrum Alliance - Certified Product Owner (CSPO)
EDUCATION
●Bachelor of Science in Electronic and Electrical Engineering
●Master of Science in Engineering Management
●Master of Science in Information Technology Management
PROFESSIONAL EXPERIENCE
CDW – Computer Discounting Warehouse, Chicago, IL
08/2021 – Present
Sr. Project Manager/Scrum Master
The scrum teams will be responsible for the digital transformation initiative to successfully migrate from IBMI systems to Workday and From SPS (internal applications) to CPQ (salesforce Cloud).
●Ensuring all project deliverables are completed on time and meet the client's quality and cost expectations. Responsible for facilitating various Agile ceremonies i.e., daily standup, sprint planning and release planning, product demos, retrospective meeting, Backlog refinement etc., and ensuring all best practices recommended by SAFe are implemented and practiced within the team.
●Responsible to ensure the projects timelines are on track so that deliverables are completed on time without any delay.
●Tracking the progress of the project, project scope, budget, risks and dependencies and provide a weekly status report to the stakeholders and leadership teams on the same.
●Creating the budget for upcoming initiatives and presenting it to the leadership team and stakeholders.
●Resolving conflicts amongst teammates and cross functional teams as and when required.
●Driving scrum of scrum meetings between cross functional teams to exactly identify scope, risks and dependencies and identify how to resolve them.
●Responsible to work closely with PMO office to ensure all the organizations regulatory and governance standards are met while delivering the initiatives by scrum teams.
●Creating a staffing profile for the team for the project to track the budget and assign hours for the teams working on the project.
●Creating a WBS/Gantt Charts for the project by dividing them into sprints planned out throughout the year.
●Creating monthly status report which track the budget as well as the progress of the project and present it to the stakeholders.
●Coaching, mentoring, and training teams in the process and procedures of Agile methodologies.
●Working closely with the Stakeholders, Product Owners, Product Managers to ensure features are prioritized and approved accordingly prior to our upcoming PI.
●Working closely with the PM and PO to establish priority and review deliverable dates based on capacity and skill set of the team.
●Working closely with the PO/Team to ensure all the user stories are groomed before the PI event.
●Proactively participated in all the program increment events and was responsible for providing status updates to the PM/RTE and to upper management in the absence of PM.
●Responsible for planning the sprints for the team that are spread out in the PI.
●Responsible for creating all the documents required prior to the install for the project. Also ensure effective coordination between all the teams that are involved in the install.
●Proactively participating in code reviews for the development team with respect to user stories.
●Providing team deliverable status updates to RTE on a weekly basis to ensure the deliverables are on track.
●Additionally, work with product owners and application development teams to convert high level requirements into detailed user stories through user story grooming sessions, system research and business analysis.
●Work with business partners and developers to complete feasibility study, impact analysis and high-level design for new projects impacting the client’s business value.
●Reviewing code deliveries and ensure they align with client’s application modernization i.e implementation of cloud first development model, technical debt reduction, identification, and resolution of vulnerabilities, increased automated unit test coverage and implementation of automated build and deployment processes.
●Review test design with the application development team and the business users to ensure complete test coverage for all functional requirements and identify the corresponding data setup requirements. Also work with multiple technology teams to condition the required test data.
●Creating environment requests for the development and testing team.
●Participating in the enterprise release management planning process and create detailed implementation plans for completed projects owned by the team. Also responsible for providing implementation/ postproduction validation support on the actual project go live date and ensure nil to minimum application downtime during the implementation.
●Publishing sprint and release level metrics periodically and review results with client business partners to track projects, progress against a defined roadmap/ milestone and identify possible areas of optimization/ improvement. Additionally, responsible for documenting and archiving project documents as per client standards to meet all audit and compliance requirements.
●Tracking data from the sprint process and reporting regularly to facilitate understanding of where we are and want can be improved.
●Working closely with PO to ensure there are no orphaned user stories and features.
●Responsible for ensuring the Agility Health inspect and Adapt process is followed across the scrum teams.
●Responsible for driving and facilitating various team building sessions such as Ideation and innovation sessions, Knowledge sharing sessions and continuous improvement sessions.
●Monitored and managed dependencies on other teams and external projects to ensure potential issues are resolved.
●Proactively collaborated with other scrum master’s to ensure the Agile process is being followed accurately.
●Kept the teams focused on the sprint’s priorities, business value, and protecting the team from over-committing.
Environment: SAFe Agile, Sales Force Cloud, Workday, Azure Cloud, ADO, Service Now, JIRA, Angular JS, .Net, ETL, SQL, Windows, SharePoint, MS Tools.
DTCC – The Depository Trust and Cleaning Corporation, Jersey City, NJ
10/2020 – 08/2021
Sr. Project Manager/Scrum Master
The digital transformation initiative will help automate a manual tracking system used for producing various tracking logs and reports for regulatory data.
●Facilitating Agile ceremonies and ensured adherence to SAFe best practices, enabling timely completion of project deliverables.
●Collaborating closely with the Technical Program Manager (TPM) to align feature deliverables and establish project priorities based on team velocity.
●Leading user story grooming efforts and actively participated in program increment events to drive project success.
●Responsible to ensure the projects timelines are on track so that deliverables are completed on time without any delay.
●Tracking the progress of the project, project scope, budget, risks and dependencies and provide a weekly status report to the stakeholders and leadership teams on the same.
●Creating the budget for upcoming initiatives and presenting it to the leadership team and stakeholders.
●Resolving conflicts amongst teammates and cross functional teams as and when required.
●Driving scrum of scrum meetings between cross functional teams to exactly identify scope, risks and dependencies and identify how to resolve them.
●Responsible to work closely with PMO office to ensure all the organizations regulatory and governance standards are met while delivering the initiatives by scrum teams.
●Orchestrating sprint planning sessions and encouraging updates in the story / feature / epic to ensure smooth project execution and track documentation of progress made, to understand status.
●Managing dependencies effectively and fostered collaboration among Scrum Masters to ensure process adherence.
●Providing hands-on coaching, mentoring, and Agile methodology training to empower teams.
●Playing a pivotal role in code reviews by following code review template and checklist updating process for new items and providing regular team deliverable updates to the Release Train Engineer (RTE).
●Actively participating in release management planning and providing implementation support.
●Publish and analyze sprint reports, release metrics to track project progress and identify optimization opportunities.
●Vigilantly monitored sprint data and facilitated process improvement initiatives for team discussion in retrospective.
●Managing staffing profiles and project WBS, meticulously tracking budget allocation and team hours.
●Compiling and presenting comprehensive monthly status reports to stakeholders, providing updates on budget and project progress.
●Maintaining teams focus on sprint priorities and business value, guarding against over-commitment by partnering with product owners to maintain user story integrity and prioritize features.
●Managing dependencies effectively and fostered collaboration among Scrum Masters to ensure process adherence.
Environment: SAFe Agile, AWS, Azure Cloud, ADO, Service Now, PPM, JIRA, Angular JS, .net, Windows, SQL, SharePoint, MS Tools.
Discover Financial Services, Riverwoods, IL
09/2019 - 09/2020
Sr. Project Manager/Scrum Master
●Responsible to ensure the projects timelines are on track so that deliverables are completed on time without any delay.
●Tracking the progress of the project, project scope, budget, risks and dependencies and provide a weekly status report to the stakeholders and leadership teams on the same.
●Ensuring the digital transformation projects/initiatives are delivered on time.
●Creating the budget for upcoming initiatives and presenting it to the leadership team and stakeholders.
●Resolving conflicts amongst teammates and cross functional teams as and when required.
●Driving scrum of scrum meetings between cross functional teams to exactly identify scope, risks and dependencies and identify how to resolve them.
●Responsible to work closely with PMO office to ensure all the organizations regulatory and governance standards are met while delivering the initiatives by scrum teams.
●Creating a monthly status report to track the budget as well as the progress of the project.
●Working closely with the TPM - technical program manager to ensure that the feature nomination/feature priority/feature deliverables.
●Working closely with the TPM and PO to establish priority and review deliverable dates based on capacity and skill set of the team.
●Working closely with the PO/Team to ensure all the user stories are groomed before the PI event.
●Proactively participated in all the program increment events and was responsible for providing status updates to the TPM/RTE and to upper management in the absence of TPM.
●Responsible for planning the sprints for the team that are spread out in the PI.
●Responsible for creating all the documents required prior to the install for the project. Also ensure effective coordination between all the teams that are involved in the install.
●Working closely with the Team to ensure all the user stories are groomed before the PI event.
●Proactively participated in all the program increment events and was responsible for providing status updates to the TPM/RTE and to upper management.
Environment: SAFe Agile, AWS, Azure Cloud, ADO, Service Now, JIRA, SQL, .Net HP Xstream, Windows, SharePoint, MS Tools.
FIS, Milwaukee, WI
02/2019 - 08/2019
Sr. Project Manager/Scrum Master
●Responsible to ensure the projects timelines are on track so that deliverables are completed on time without any delay.
●Tracking the progress of the project, project scope, budget, risks and dependencies and provide a weekly status report to the stakeholders and leadership teams on the same.
●Ensuring the digital transformation projects/initiatives are delivered on time.
●Creating the budget for upcoming initiatives and presenting it to the leadership team and stakeholders.
●Resolving conflicts amongst teammates and cross functional teams as and when required.
●Driving scrum of scrum meetings between cross functional teams to exactly identify scope, risks and dependencies and identify how to resolve them.
●Responsible to work closely with PMO office to ensure all the organizations regulatory and governance standards are met while delivering the initiatives by scrum teams.
●Proficiently organize and facilitate daily scrum, sprint reviews, retrospectives, sprint release planning.
●Worked on backlog grooming/user stories to keep products backlog relevant and prioritized, ensuring acceptance criteria are agreed upon and stories are ready for sizing.
●Effectively tracked the team's progress, including burn down, velocity and release forecasting.
●Promoted and educated the development team to understand Agile principles.
●Proactively participated in code reviews for the development team with respect to user stories.
●Identified and removed organization and team impediments to enhance productivity and efficiency.
●Trained new team members and transition teams to an Agile framework with scrum to enhance team skill levels.
●Monitored and managed dependencies on other teams and external projects to ensure potential issues are resolved.
●Proactively collaborated with other scrum master’s to ensure the Agile process is being followed accurately
●Kept the teams focused on the sprint’s priorities, business value, and protecting the team from over-committing.
●Working closely with the Team to ensure all the user stories are groomed before the PI event.
●Proactively participated in all the program increment events and was responsible for providing status updates to the TPM/RTE and to upper management.
●Responsible for planning for the team for the sprints that are spread out in the PI.
Environment: Waterfall, SAFe Agile, JIRA, Java, COBOL, SQL, .Net,Windows, SharePoint, MS Tools.
CUNAMUTUAL Group, Madison, WI
06/2018 - 12/2018
Project Manager /Scrum Master
●Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
●Worked on backlog grooming/user stories to keep products backlog relevant and prioritized, ensuring acceptance criteria are agreed upon and stories are ready for sizing.
●Ensuring the digital transformation projects/initiatives are delivered on time.
●Responsible to ensure the projects timelines are on track so that deliverables are completed on time without any delay.
●Tracking the progress of the project, project scope, budget, risks and dependencies and provide a weekly status report to the stakeholders and leadership teams on the same.
●Creating the budget for upcoming initiatives and presenting it to the leadership team and stakeholders.
●Resolving conflicts amongst teammates and cross functional teams as and when required.
●Driving scrum of scrum meetings between cross functional teams to exactly identify scope, risks and dependencies and identify how to resolve them.
●Responsible to work closely with PMO office to ensure all the organizations regulatory and governance standards are met while delivering the initiatives by scrum teams.
●Responsible for planning the restructuring of the project from Mainframe to Azure Cloud
●Participation in key meetings with business in planning the project.
●Work closely with project owners in product backlog management and continuous delivery of features.
●Educate and reinforce Scrum methodology and Agile framework to team members and key stakeholders when needed.
●Working closely with the Team to ensure all the user stories are groomed before the PI event.
●Proactively participated in all the program increment events and was responsible for providing status updates to the TPM/RTE and to upper management in the absence of TPM.
●Responsible for planning for the team for the sprints that are spread out in the PI.
●Provided leadership, direction, and coaching to the team to encourage adoption of good Agile practices.
Environment: SAFe Agile, TFS, Azure Cloud, AWS, Java, COBOL, Windows, SharePoint, MS Tools, C#, .NET, SQL
FIS–Fidelity Information Systems, Milwaukee, Wisconsin
05/2016 - 04/2018
Project Manager/Scrum Master
●Served as a Project Manager/Scrum Master for teams ranging from 9 to 13 engineers including on shore, near shore and offshore resources. Interacted with clients and other stakeholders to understand current and future business needs as they relate to the applications supported.
●Worked on backlog grooming/user stories to keep products backlog relevant and prioritized, ensuring acceptance criteria are agreed upon and stories are ready for sizing.
●Ensuring the digital transformation projects/initiatives are delivered on time.
●Responsible to ensure the projects timelines are on track so that deliverables are completed on time without any delay.
●Tracking the progress of the project, project scope, budget, risks and dependencies and provide a weekly status report to the stakeholders and leadership teams on the same.
●Creating the budget for upcoming initiatives and presenting it to the leadership team and stakeholders.
●Resolving conflicts amongst teammates and cross functional teams as and when required.
●Driving scrum of scrum meetings between cross functional teams to exactly identify scope, risks and dependencies and identify how to resolve them.
●Responsible to work closely with PMO office to ensure all the organizations regulatory and governance standards are met while delivering the initiatives by scrum teams.
●Possess excellent written and communication skills and have a solid knowledge of Agile and Scrum methodologies.
●Organize and facilitate scrum ceremonies (sprint planning, daily stand-ups, sprint reviews, retrospectives) and other related meetings.
●Working closely with the Team to ensure all the user stories are groomed before the PI event.
●Proactively participated in all the program increment events and was responsible for providing status updates to the TPM/RTE and to upper management.
●Coached, Mentored, and trained team members in the processes and procedures for the Agile Methodologies.
●Preparing team training on Agile, Scrum, Kanban, teamwork, facilitation techniques, etc.
●Maintained and administered the Atlassian collaboration tools (Jira, Confluence, etc.) for the teams.
Environment: Waterfall, SAFe Agile, JIRA, Java, COBOL, Windows, SharePoint, MS Tools, HP ALM, SQL,.Net
WellPoint/Anthem, Richmond VA
08/2014 - 04/2016
Project Manager/Scrum Master
●Served as Scrum Master for the project and ensured the team-maintained focus on quality and continuous delivery.
●Worked on backlog grooming/user stories to keep products backlog relevant and prioritized, ensuring acceptance criteria are agreed upon and stories are ready for sizing.
●Involved in Client interaction and support to the marketing team. User meetings resolve implementation and performance.
●Updated the existing business process diagrams and created new business process diagrams.
●Facilitated meetings among the Change Management, Problem Management and other relevant teams to discuss the impact of the changes, problem tickets and prepare project milestone plans.
●Met with various groups, including business owners, SMEs (subject matter experts) and marketing team, for requirements gathering in the definition Stage.
●Gathered requirements, developed Process Model, and detailed Business Policies.
●Involved in business analysis and project management, coordinating between the team members according to the business requirements.
Environment: Agile, SOAP, Web Services, Java, Selenium, JMeter, Windows, Universal Database Oracle, MS SQL Server, MS Excel, Big Data
North Shore Technologies, Noida, New Delhi, India
02/2011- 02/2013
Business analyst/Scrum Master
Client: American Express, Buffalo, NY
Responsible for capturing and managing business requirements for the release along with business process and developing the functional requirements specifications document.
Gathering requirements for the website as well as the mobile application and creating mockups for the application accordingly
Working closely with teams, project stakeholders, and SMEs to map expectations to delivery capabilities.
Responsible for creating, analysing, and uploading epics, sub epics, user stories and acceptance criteria into JIRA.
Environment: Agile, JIRA, MS Office, HP/Mercury Quality Center, JAVA, Selenium
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