Carla Watson
********.**@*****.***
Baltimore, MD 21217
Medical Biller II
University of Maryland Medical Center - Baltimore, MD
September 2024 to Present
Assist vendors with daily billing for services rendered by providers
Assist in verifying insurance eligibility, obtaining insurance authorizations, or confirmation authorizations are on file, as appropriate or required
Data entry of charges for provider services from charge encounter tickets
Review, correct, and submit denied claims
Review delinquent accounts
Perform daily posting of payments
Reconcile daily charges with appointment schedule
Responsible for daily review of EOB reports
Responsible for review of Claims Manager Report, and follow-up as appropriate
Review request for refunds
Scheduling Coordinator
Baltimore Washington Medical Center - Pasadena, MD
April 2023 to September 2024
Reviewed and triaged all telephone calls
Performed basic registration of all patients
Forwarded customer inquiries to providers/ staff members
Documented all customer inquiries, issues and transaction
Release Info Tech 2
University of Maryland Medical System - Linthicum, MD
January 2021 to April 2023
Processed requests for health information by using up to 14 different document management and electronic medical records systems
Received, reviewed, verified and validated all incoming request for health information determination and completion
Coordinated billing, posting and collections for medical records copied and released to external customers
Responded and processed subpoenas and court orders in a required time frame
Medical Biller II
University of Maryland Medical Center - Baltimore, MD
January 2018 to January 2021
Assisted vendors with daily billing for services rendered by providers
Assisted in verifying insurance eligibility, obtaining insurance authorizations, or confirmation authorizations are on file, as appropriate or required
Data entry of charges for provider services from charge encounter tickets
Reviewed, corrected, and submitted denied claims
Reviewed delinquent accounts
Performed daily posting of payments
Reconciled daily charges with appointment schedule
Responsible for daily review of EOB reports
Responsible for review of Claims Manager Report, and follow-up as appropriate
Review request for refunds
Cash Applications Representative
Ameritox Columbia - MD
January 2012 to January 2018
Applied and posted cash as appropriate within 48 hours of receipt
Applied and posted all denials as appropriate within 48 hours of receipt
Followed define guidelines to process Financial Assistance applications with 48 hours of receipt
Followed policy guidelines to process refunds as appropriate
Processed lock boxes as requested
Gathered and verified all information required to produce a clean claim including special billing procedures that may be defined by a payer or contract
Processed daily mail, edits reports, file or pull EOB batches
Confirmed credit balances and gathered necessary documentation for processing refund
Identified and informed the supervisor / Production Unit Manager of issues or problems associated with non-payment of claims
Skills A/R follow-up, Front Desk, EMR, Organizational Skills, Clerical Skills, Insurance Verification, Moderate Computer Skills, Medical Terminology, Outlook, Microsoft Word, EPM, Document Management, Epic, Cerner, Knowledge ICD-9 and CPT, Cash Posting