Customer Service Assistant Manager
Resume:
Michael Hall
Lavergne, TN *****
***********@*****.***
Summary of Qualifications/Special Skills
As a trusted professional, I have more than 7 years of experience in sales, automotive and customer service. With exceptional relationship building, customer service and problem solving experience under my belt, I am a natural problem solver who’s willing to put in the hard work to get the job done. I am a team player with a competitive spirit, who works well with others. In the chance an unfamiliar obstacle arises, I am extremely coachable and always willing to learn. Education
Stewarts Creek High School, Smyrna, TN 2010-2014
• Highschool Diploma, 3.1 GPA
• Involved member of student counsel
• Participated in sports
Experience
Discount Tire Company, Nashville, TN April 2015-2021 Assistant Manager
o Manage teams of skilled technicians
o Deal with all aspects of customer service
o Sell quality products to customers
o Acquire new customers
o Managerial responsibilities and cash accountability Toyota of cool springs, Franklin, TN August 2021-April 2023 Service writer
o Manage teams of skilled technicians
o Responsible for completing sales goal
o Ensure safe/quality work is performed
o Responsible for reviewing customer
invoices
o
Victory Nissan, Nashville TN
Service writer
o Manage teams of skilled technicians
o Responsible for completing sales goal
o Ensure safe/quality work is performed
o Responsible for reviewing customer
invoices
References
Nick Hoff Nate Tenpenny
General Manager Sr. Assistant Manager
Discount Tire Co. Discount Tire Co.
(615) 849- 8878 615-***-****
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