Customer Service Inventory Control

Christopher Pidustwa

Somerset, NJ I 973-***-**** I *.********@*****.***

Logistics Expert

Dynamic Logistics professional with over 5 years of demonstrated experience delivering profit tracking, analysis, and budgeting. Maximized opportunities to take on new leadership opportunities. Adept at establishing professional relationships with both internal and external stakeholders. Able to liaison between technical and non-technical persons. Excellent interpersonal skills and the ability to provide exceptional vendor relations and customer service.

Customer Service

Inventory Control

Process Improvement

Shipping & Receiving

Team Leadership

Time Management

Traffic Reporting

Variance Analysis

Vendor Relations

PROFESSIONAL EXPERIENCE

MP TUBE, Mountainside, NJ

Traffic Manager, 12/2021 – Present

Manages all shipping/receiving schedules.

Quality Control Lead. Responsible for maintaining protocols and overseeing final products prior to shipment.

Responsible for substituting on shop floor when needed.

NEW WORLD STAINLESS, Somerset, NJ

Logistics Manager, 1/2020– 9/2021

Traffic Manager, 10/2018 – 1/2020

Shipping/Receiving Clerk, 10/2017 – 10/2018

Originated the New World Stainless Traffic Reporting System, providing all internal parties visibility and transparency to all shipment and tracking details.

Created Profit Margin tracker, enabling a profitability increase of 13% annually.

Implemented a daily shipping report, providing Senior Management with a high-level overview of current operational status.

Introduced and maintained a weekly shipping schedule that created a workflow between sales, production, and shipping departments.

Managed warehouse operations, including shipping and receiving departments.

Led supply chain operations, including inventory control, materials management, production coordination, and development of logistics management strategies.

Responsible for invoicing operations, from PO acknowledgements through final invoicing of customer.

Cultivated relationships with carriers, brokers, and sales teams to provide competitive shipping rates.

SHOPRITE, Somerset, NJ

Assistant Department Manager, 2/2017 – 10/2018

Oversaw sales floor by maintaining proper inventory, rotation of inventory, and merchandise quality standards.

Trained and managed 7+ associates and achieved significant improvements in their productivity and product knowledge.

Analyzed department sales performance and partnered with Management to meet goals set forth by company.

Provided ongoing training and professional development for staff on inventory control, merchandising technique, and customer service.

ADDITIONAL RELATED EXPERIENCE:

Professional Touring Musician, 2001 - 2015

Field Service Technician, Verizon Communications, Suffern, NY 1988-2013

EDUCATION

BA, History, Mount Saint Mary College, Newburgh, NY

TECHNICAL SKILLS

Microsoft Office (Excel, Word, PowerPoint, Access, Outlook), QuickBooks

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