Behavioral Health Data Entry

*** ******* ***, *** ****, SPARTANBURG, UNITED STATES, 29307 • ******.*********@*****.*** • 843-***-****

TAYLOR HUNTLEY

AML Analyst

PROFESSIONAL SUMMARY

AML Analyst with over a decade of experience in financial crime investigation and fraud prevention, leveraging advanced data analysis tools and compliance applications to effectively identify and mitigate risks. Demonstrates proficiency in Sarbanes-Oxley, Basel III, and AML regulations, enhancing compliance and reducing financial losses through strategic collaboration and leadership. Committed to continuous improvement and safeguarding customer assets by developing innovative fraud prevention strategies and enhancing detection systems.

SKILLS

Block Chain Tracing, TRM, Elliptic, Chainanalysis, SAR filing, Lexus Nexus, AML regulations, Kodex, Policy development, Customer due diligence, Transaction monitoring, Analytical skills, Investigative skills, Record-keeping, Suspicious activity reporting, Problem-solving, Communication, Training delivery, SAS, STATA, Excel, SQL, Bloomberg Terminal, Moody's Analytics, S&P Capital IQ, QuickBooks, Oracle Financial Services, Dodd-Frank, Basel III, Sarbanes-Oxley, FATCA, Credit Risk Modeling, Portfolio Analysis, Stress Testing, Value-at-Risk, Python.

EMPLOYMENT HISTORY

FRAUD INVESTIGATORMay 2023 - Aug 2024

Robert HalfGreenville-Spartanburg-Anderson, South Carolina Area

• Chargeback analyst - identify potential fraud perpetrators and minimize their impact on a business's financial status.

• Utilize advanced software tools for fraud detection, significantly reducing fraudulent activities.

• Conducted thorough investigations to identify fraudulent activities, utilizing data analysis tools and techniques to uncover patterns and anomalies.

• Implemented enhanced fraud detection protocols, substantially reducing financial losses and improving risk management for clients.

• Partnered with cross-functional teams to develop and execute comprehensive fraud prevention strategies, fostering a culture of vigilance.

• Meticulously examined financial records and transaction histories, accurately identifying fraudulent activities and minimizing false positives.

• Skilled in using SQL and Python for data analysis and financial modeling.

AML & EXTERNAL FRAUD INVESTIGATOR SAR INVESTIGATIONSMar 2022 - Mar 2023

DISYS (Wells Fargo)Charlotte, North Carolina, United States

• Investigated complex fraud cases, identifying patterns and weaknesses, and enhancing fraud prevention.

• Developed data-driven strategies, reducing fraud risk and safeguarding customer assets.

• Using SQL to analyze fraud trends, creating actionable insights for risks.

• Collaborated with teams to implement fraud prevention measures, achieving measurable results.

• Enhanced fraud detection systems, improving overall security and customer trust.

• Partner with relevant internal stakeholders to strengthen quality of SARs, and ensure consistency and accuracy.

• Proficient in compliance applications and programs such as Lexus Nexus Chain lysis, TRM, Elliptic, Kodex, World-Check, etc.

• Good knowledge on provisions of local laws, directives, regulations, and otherwise standards applicable to subject persons and knowledge of upcoming regulation of virtual currency policies is a strong plus.

• Participate in internal and external programs related to AML/ CFT and other subjects that may form part of the day-to-day work requirements.

• Any general administration and ancillary activities as may be required and related to the above functions in accordance with the business requirements of the Company.

QUALITY ASSURANCE SPECIALISTOct 2020 - Mar 2022

Randstad (Wells Fargo)Charlotte, North Carolina, United States

• Monitored software quality, leading to a 15% reduction in defects through detailed testing protocols.

• Collaborated with development teams, improving communication and reducing issue resolution time by 20%.

• Developed and executed test plans, ensuring compliance with industry standards and enhancing product reliability.

• Analyzed test results, identifying root causes of issues and implementing corrective actions for measurable improvements.

• Trained team members on quality assurance best practices, fostering a culture of continuous improvement.

• Implemented rigorous testing protocols, significantly reducing software defects and enhancing overall product reliability for Wells Fargo's digital platforms.

AML ANALYSTJan 2018 - Oct 2020

Truist FinancialCharlotte, North Carolina, United States

• Collaborated with cross-functional teams to develop and refine AML policies, enhancing risk management.

• Utilized analytical skills to identify gaps in existing AML policies and propose effective solutions.

• Worked with various departments to ensure AML policies were integrated seamlessly, leading to measurable improvements.

• Strengthened the bank's risk management framework through meticulous policy development and collaboration.

• Analyzed complex financial data to identify potential money laundering activities, enhancing the bank's risk assessment capabilities and compliance standards.

• Fostered strong relationships with compliance teams, facilitating seamless information exchange and improving overall AML investigation efficiency.

FRAUD SPECIALISTJan 2016 - Jan 2018

GM FinancialHuntersville, NC

• Managed financial portfolios, achieving measurable growth and optimizing asset allocation.

• Investigated Fraud cases sent from collections.

• Collaborated with cross-functional teams to streamline financial processes, enhancing efficiency.

• Developed detailed financial reports, aiding in strategic decision-making and risk management.

• Resolved complex financial issues, ensuring compliance and minimizing potential losses.

FRAUD CUSTOMER SERVICE LEADAug 2012 - Dec 2015

Synchrony FinancialRandstad, Charlotte, NC

• Chargeback, track disputes between customers who oppose a transaction on their credit card and the corporation that sold the purchased service or product.

• Led a team of 15 to enhance customer satisfaction, reducing complaint resolution time by 35%.

• Trained new hires and improved team productivity, achieving a 20% increase in first-call resolution.

• Implemented feedback systems, resulting in a measurable improvement in customer loyalty.

• Analyzed performance metrics to identify areas for improvement, boosting overall service efficiency.

• Collaborated with cross-functional teams to streamline processes, enhancing operational effectiveness.

• Led fraud investigations service team, streamlined processes, and implemented new training methods, resulting in substantial improvement in fraud cases and activity.

EDUCATION

ASSOCIATE OF SCIENCE & ARTMar 2014 - Mar 2017

Central Piedmont Community CollegeCharlotte, NC

Biology/Biological Sciences, General

HIGH SCHOOL DIPLOMAMar 2009 - Jun 2012

South Mecklenburg High SchoolCharlotte, NC

General Studies

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