Customer Service Bartender and Cocktail Manager

Jacquelyn M. Bailey

Houston, TX *****

Phone 346-***-****/ 832-***-**** *************@*****.***

Objective To join a strong corporate structure

whereby my professional skills and experience will be an asset toward achieving future success. Showing leadership ability with professional intention of securing a career with opportunity for challenges and career advancements.

Education 2014 - 2018 Houston Community College

Houston, TX Occupational Safety & Health Administration Obtaining critical information and workplace knowledge to complete OSHA 40 - 40 Hour Course Pertaining to workplace safety & hazard avoidance Workers’ Rights & personal protective equipment & material handling 2007-2009 Sand Ford Brown Institute Houston, TX Medical Assistant Certificate A 900-hour course of theoretical and practical applications of essential medical assisting. Clinical skills, lab procedures, administrative duties, health insurance processing medical terminology, Anatomy & Physiology

2005-2006 Texas Barber College Houston, Tx Cosmetology Certificate240/Hrs Of Completion Clinical & Practical Workshop Training Hair cutting, hair coloring, texture services, nail care Makeup application, business development retail knowledge & management gain & retain clients, chemical procedure handling Text book Theory & Procedures 2000-2004 Willowridge High School Houston, TX H.S. Diploma Texas Scholar Professional Experience FedEx {02/2015-Current} Professional Driver Customer Service, delivering packages to residential and businesses, maintain DOT laws, safety driving, delivering in a timely manner effectively, warehouse loading and strategizing Lyft Driver {02/2024-Current} Professional Driver Customer Service with a valid driving license and current valid insurance, providing transportation in a safe and sanitized manner, and abiding all traffic laws, silver badge status with five star ratings Grooves of Houston {12-202*-**-****} Manager Greeting customers, problem solving, staff recruitment, training staff, managing schedules Supervisor over front & back of the house, managing personnel, and security. Keeping track of the safety & cleanliness of the facility while ensuring proper maintenance of system operations, manage staff, inventory organizing staff meeting and ensuring all staff is in compliance with all legal requirements and delivering high standards of customer service

Avatar Training Fitness {01/2021-03/2025} Marketing Manager/ Bookkeeper Customer Service, performing physical assessments data entry & filling, client profile management customize health program for individual, ensure safety of client & facility, equipment maintenance as needed disinfecting & sanitize work space, payroll, gym software management, marketing material design event coordinator Evins Personnel Consultant {11/2017-03/2020} (Laid Off - COVID) Assignment Manager Answering multiple phone lines, typing 40 to 45 wpm filing personal documents & appointment setting, candidate recruiting and placement, problem solving customer services specialist, outsourcing candidate employment platforms, ad posting created, data entry and processing system job orders

Pop Promotions (ICD) /Smart Circle {09/201*-**-****} Direct salesMarketing Specialist Mng Coordinator, running Impact meetings, event coordinator, manage display set up expertise in Direct Sales, interviewing candidatesInventory control management, training & managing teams, travel / Self management

Allegiance Security {06/2013-07/2015}

Level ll Security Training Supervisor

Marketing and managing security hotel contracts

Manage hotel security requirements

Expertise in observing and reporting in field

Interviewing candidates, inventory control management, training and managing teams Travel / Self management

Black Hawk Security {11/2011-05/2013}

Level l security officer (Graveyard)

Providing customer relation customer service

Data entry observing and reporting all incidents

Managing all post efficient non armed post

Maintaining a safe and secure environment

Reliant Stadium CSC Seasonal Level ll {03/2008-04/2012} Rodeo Front gate customer service security, checking bags for safety entry, using security scanner wand for extra security, ticket checker, bartender serving drinks with a valid TABC, maintain a clean and sanitize area & register handling

Kelly Services {03/2007-12/2011} Temp agency Clerical/Admin./Sales/Customer Service Rep Typing 40-45 wpm, data entry, filing, answering multiple phone lines, provided sales spreadsheets & marketing requirement material, forged strong relationships with customers, & staff, inventory control management, team management and built group leadership Achievement / Awards Texas Scholar

Employee of the month (2016-2017) Medical Assistant Completion Program Perfect Attendance Acknowledgment (2014-2015) TABC Certified First Aid & CPR Cert Cosmetology License OSHA

Training Certification Security Level ll Certification DOT Certification Warehouse Forklift Training (In Progress) 2025 References Available upon request

Contact this candidate