Customer Service Data Entry
Resume:
Full Name
Danette Bonds
Email Address
**************@*****.***
City, State
Winston-Salem, NC
Phone Number
Resume
Work from Home/Office Management/Administrative Assistant/Data Entry/Customer Service
Winston-Salem, NC 27107
Professional Summary
Interested in working from home for a reputable company taking inbound calls, customer service, scheduling appointments for medical field, data entry and all related positions.
Results-oriented professional with strong skills in recruiting, human resources, office management, training, sales, customer service, data entry, insurance verification, and administration as well as organizational and time management skills. Excellent interpersonal skills and the ability to deal effectively with a wide range of people. Adept at creating a workplace rapport that builds trust, confidence, and a high degree of comfort. Characterized as energetic, self-motivated and resourceful with an outgoing personality and a commitment to excellence. Track record of meeting and exceeding goals as well as expectations. Works well with minimal supervision.
Authorized to work in the US for any employer
Work Experience
ER Patient Access Representative
Harris Regional Hospital-Sylva, NC
May 2018 to June 2020
Register/greet patients in the ER. Verify demographics, insurance, input patient data as needed, collect co-pays.
Property/Community Manager
Lakeshore Management-Orlando, FL
February 2009 to September 2017
Managed a manufactured home community consisting of 500 home sites. Responsible for all aspects of the business to include supervision of up to 3-5 employees, employee reviews, office operations, payroll, deposits, asset appearance, budget/financial reviews, weekly/quarterly reports, sales, collections, accounts payable/invoices, customer service/retention/complaints, conducted interviews, produced monthly newsletter, held community events for residents as well as quarterly Town Hall meetings. Left to take care of my parents.
Recruiting/Licensing Specialist
Ameriprise Financial-Orlando, FL
April 1988 to April 2008
For Financial Advisors
Responsible for developing and managing relationship recruiting activities/processes. Coordinated the financial advisor candidate process, recruiting events, processed all licensing/hiring paperwork all NASD/FINRA licenses (i.e. Series 7, 63, 24) as well as all state Insurance licenses. Setup and maintained all personnel files. Tested and interviewed financial advisor candidates, participated in job fairs, utilized all Internet sourcing ( i.e. Monster/Career Builder/Indeed) to recruit for financial advisor candidates, produced weekly/monthly tracking reports for upper management, trained new recruiters throughout the SE region, responsible for all office operations in managers absence (i.e. mail, AP/AR, ordered/maintained form supplies, financial advisor issues, assist with training of new Office Managers). Originally assisted with the implementation of the recruiting program and ranked #1 for the SE Region for many years.
NAVAL TRAINING CENTER - 13 Years
Assistant Manager
Oversaw operations of the EM, Chief/Petty Officer Clubs, employee/management reviews, interview, assist employees with the restaurant/bar/banquets, inventory control, checkout cash registers after each shift, make bank deposits, supervised 30-40 employees, assist with shipping/receiving, payroll/time sheets. Received numerous employee awards for performance and teamwork.
Education
High school or equivalent
Skills
• Microsoft Office, Excel, Word, Fax, Scan, Copiers, Calculator/Adding Machines (10+ years)
• Communication skills
• Front desk
• Administrative experience
• Microsoft Excel
• English
• Computer skills
• Medical Office Experience
• Office Management
• Basic Math
• Management
• Performance Management
• Microsoft Office
• Property Management
• Recruiting
• Microsoft Word
• HR Sourcing
• Customer Service
• Human Resources Management
• Medical terminology
• Typing
• Data Entry
• Clerical Experience
Certifications and Licenses
Management
February 1982 to March 1982
Management Certification with the US Navy
Professional In Human Resources
Additional Information
Management Certificate through the Navy
Contact this candidate