Project Manager Management
Resume:
SCOTT EDWARDS
Austin, TX ***** 512-***-**** ********@*******.***
PROFESSIONAL SUMMARY
Resourceful Technical Project Manager with 25+ years of IT High Performance, building and managing end- to-end project plans, monitoring, and reporting progress, effectively managing scope and dependencies, proactively mitigating risks, and ensuring project deliverables are within time, cost, and quality specifications. Robust expertise in driving and delivering results in portfolio management, project management, service delivery, cloud migrations, applications management to include, dependencies, infrastructure, organizational projects. Adept at streamlining operations, scheduling, asset management, identifying scope creep and maintaining maximum stakeholder satisfaction, positive team environments, open and collaborative channels while focused on project success and expenditures SKILLS
● Agile Principles
● Project Records
● Project Goals and Milestones
● Infrastructure Projects
● Project Management Body of Knowledge
(PMBOK)
● Change Management Process
● Developing Project Strategy
● Technical Monitoring
● Project Proposals
● Scrum Methodology
● Project Plan Development
● Timelines and Milestones
● Multi-Project Management
● Operational Efficiency
● Project Support
● Process Development and Streamlining
● Performance Monitoring and Evaluation
● Finance and Accounting Oversight
● Program Management
● Finance Oversight
WORK HISTORY
Senior Project Manager, 12/30/2023 – Current
GOV-CIO – Austin, Texas
Lead the end-to-end planning, execution, and delivery of software development projects.
Collaborate with stakeholders to define project scope, goals, and deliverables that support business objectives.
Spearheaded Creation of detailed project plans, schedules, and roadmaps.
Monitor and track project progress, adjusting plans as necessary to ensure milestones are met.
Identify and mitigate risks and resolve issues to keep projects on track.
Facilitate communication and collaboration between cross-functional teams (engineering, design, QA, product).
Provide regular project status updates to stakeholders and upper management.
Manage project budgets, timelines, and resource allocations.
Ensure that all project documentation is complete, up-to-date, and accessible.
Foster an agile development environment, leading sprint planning, daily standups, and retrospectives.
Ensure that the development process aligns with best practices in software engineering and project management.
Drive continuous improvement of project management processes and tools.
Experience in managing projects in cloud environments (AWS, Azure,)
Knowledge of DevOps practices and Pipelines. (Jira, Salesforce, Project)
Familiarity with Salesforce Development and leading DevOps team, Scrum, and Standups. Senior Project Manager, 01/2022 - 12/30/23
HII-TSD – Kyle, Texas
Lead the end-to-end planning, execution, and delivery of software development projects.
Collaborate with stakeholders to define project scope, goals, and deliverables that support business objectives.
Spearheaded Creation of detailed project plans, schedules, and roadmaps.
Monitor and track project progress, adjusting plans as necessary to ensure milestones are met.
Identify and mitigate risks and resolve issues to keep projects on track.
Facilitate communication and collaboration between cross-functional teams (engineering, design, QA, product).
Provide regular project status updates to stakeholders and upper management.
Manage project budgets, timelines, and resource allocations.
Ensure that all project documentation is complete, up-to-date, and accessible.
Foster an agile development environment, leading sprint planning, daily standups, and retrospectives.
Ensure that the development process aligns with best practices in software engineering and project management.
Drive continuous improvement of project management processes and tools.
Experience in managing projects in cloud environments (AWS, Azure,)
Knowledge of DevOps practices and Pipelines. (Jira, Salesforce, Project)
Familiarity with Salesforce Development and leading DevOps team, Scrum, and Standups. Senior Project Manager, 08/2019 - 10/2021
TimeClock Plus – San Angelo, Texas
● Successfully implemented improvements to project/financial processes defined by PMO guidelines.
● Established and lead enterprise-wide cross functional strategic initiatives including continuous improvement, ITIL methodologies. (CRM- Sales force, KPI's, Daily Stand-ups, Risk management, Change Management)
● Ensured policies, processes, and framework followed PMBOK governance.
● Provided day-to-day guidance to PM's and team members.
● Managed and provided oversight for multiple projects (14-20) across all phases of development and delivery. (Software install/upgrades of TCP, Service Now, Office365, Salesforce, SharePoint
● Developed and defined Project scope, cost estimates, Work plans, Milestones, and Communication Plans
● Application Management utilizing Jira for Dev Ops Updates, Test Case Management, Bug, and Issue tracking.
● Partnered with scrum masters and product owners to ensure timely alignments (Sprints), agile development Milestones are met.
● Maintained License list for tracking, TCP charges per user.
● Maintained schedules to meet key milestones at every project phase. Senior Project Manager, 11/2018 - 07/2019
Gravity Systems – Austin, Texas
● Directed large-scale, complex projects involving multiple internal and external partners and vendors.
● (Ticket Upgrade, Acquisitions and Merger, inventory gathering, 0365 transition)
● Spearheaded data requirements, product backlog, and technical solution architecture.
● Supervised and Directed acquisition of teams, developing strategy, value, evaluations, negotiations, due diligence, purchase contract, final acquisition strategy, and closing and integration of acquisitions.
● Conducted usability analysis to determine user-experience issues, needs, and risks to impede successful initiation.
● Developed and maintained complete project management plans, schedules, including WBS elements for project including milestones, Gantt charts, communication schedule, and phase gate Signatures.
● Rigorously tracked and evaluated project progress against project plan, deliverables, milestones, and tasks to ensure agreed upon goals are achieved within defined scope, time, and budget.
● Daily Standups and Kick-off meetings to introduce teams, coordinate with Shareholders, gather requirements, and set expectations.
Senior Project Manager, 12/2017 - 11/2018
NTT Data – Austin, Texas
● Reviewed SOW, SLA's, Risks, and expectations for (TX Dot) Project for Stakeholders
● Supervised team of 13 help desk agents to meet very high SLAs (99.8) for calls answered and (FCR) First Call Resolution.
● Defined and implemented plan including SLA's and SOW to positively affect economics of project.
● Executed weekly meetings with stakeholders for status, current SLA's match, Risks, RAIL's, with continuous quality assurance monitoring.
● Established communication schedule to deliver planning, orchestrating, and delivery of strategic initiatives to resolve ongoing issues and risks.
● Provided executives, PMO, and steering committee members with status reports, burn down charts, and value charts during scheduled meetings (Deliverable)
● Schedule and scope management for multiple projects using agile/scrum methodologies.
● (BMC Remedy to Service Now, KPI creation, SharePoint, 0365 installation, multiple Domains)
● Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
● Developed and maintained relationships with key stakeholders to meet objectives and boost rapport. EDUCATION
Certificates & Licenses:
Executive Certification Business Leadership
Executive Certification Business Management
ITIL v3 2007
ITIL Foundations: 2015
PMP: 2008
Bachelor of Science: Business Administration, 2006 Ameriprise University/Phoenix - Minneapolis, Minnesota Associate of Science: Information Technology, 2004 Financial/Phoenix - Minneapolis, Minnesota
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