Customer Service Call Center

Luzmaria Silvas

Customer service

Tucson, AZ ****6

***********@*****.***

+1-520-***-****

Professional Summary

I'm outgoing, enjoy working with people, and always have room to learn and grow Authorized to work in the US for any employer

Work Experience

RCA Rural Carrier Associate

United States Postal Service-Tucson, AZ

February 2024 to Present

I pull mail deliver mail and parcels I drive and hand mail in nbu and mail boxes Gig Worker / Transportation

lyft,shipt,postmates-Tucson, AZ

May 2019 to Present

I drive customers to there desired location wich i enjoyed, shipt I shop for customer and drop off there groceries, for postmates i either deliver food or any items they might need from any store either way i enjoyed doing things for people when they cant

Cashier/Customer Service

Home Depot-Tucson, AZ

December 2014 to November 2018

Cashier, customer service

Cashier/Customer Service

Old Navy-Tucson, AZ

May 2011 to October 2014

Cashier, customer service

Cashier and Customer Service food

Pollo Feliz-Tucson, AZ

May 2010 to August 2014

Cashier, handle cash assist customer service, prep food, served customers, stocked back room, promoted for company, and was in charge of catering

Obgyn clinic

UMC Hospital-Tucson, AZ

May 2008 to August 2010

I answered phones, scheduled appointments, verified appointments helped process payments Education

Student in Medical billing and coding

DeVry university - Remote

August 2023 to Present

High school or equivalent

Sunnyside High School - Tucson, AZ

Skills

• Customer Service (10+ years)

• Food Service (5 years)

• Customer Care

• Call Center

• Bilingual

• CSR

• Customer Support

• Cash Handling

• Kitchen Experience

• Delivery Driver Experience

• Computer Skills

• Food Preparation

• Cooking

• Cashiering

• Retail Sales

• Team Work

• Reliability

• Stocking

• Food Safety

• Restaurant Experience

• Serving

• Warehouse Experience

• Meal Preparation

• Supervising Experience

• Hospitality

• Spanish

• English

• Typing

• Telemarketing

• Communication skills

• Phone etiquette

• Driving

• Mobile devices

• Customer service

• Phone etiquette

• Data entry

• Bilingual

• Spanish

• Call center

• English

• Typing

• Live chat

• Sales

• Telemarketing

• Outbound sales

• Windows

• Mobile devices

• Retail sales

• Cash handling

• Guest services

• Cash register

• Medical terminology

• Microsoft Access

• Supervising experience

• HIPAA

• Mentoring

• Hospitality

• Leadership

• Serving

• Translation

• Restaurant experience

• Merchandising

• Cooking

• Driving

• Records management

• Personal assistant experience

• Analysis skills

• Plumbing

• Dispatching

Languages

• Spanish - Fluent

Certifications and Licenses

Driver's License

Additional Information

I am also bilingual

Contact this candidate