Customer Service A Tutor
Resume:
Mahmoud Ibrahim
Tutor and translator
My Contact
mahmoudibrahim0096@gmail.
com
M
Q Flatlands Ave, Brooklyn
@
linkedin.com/in/mahmoud-
salamal
Hard Skill
* Ability to work in diverse environments
¢ Arabic Native Language
© language efficiency English C2 Level
Spanish A2 Level
Customer Service
¢ Interpersonal Skill
Soft Skill
communication skills
Teamwork oriented
Customer service skills
Multi-tasking
Team Collaboration
Education Background
@ The Technology college of mahalla
Modern Buildings& constructions
Completed in 2016
@ 140 Hour Certificate in TESOL
Teaching English to Speakers of Other
Languages
Completed in 2022
About Me
lam a tutor and translator with 3 years of experience. As
a translator, have experience working with a variety of
clients, mostly charities that deal with refugees and
asylum seekers. Passionate about teaching, translating
languages seamlessly, and creating memorable guest
experiences. As a tutor, tailor learning with enthusiasm.
Fluent in multiple languages, bridge communication
gaps effortlessly. With hotel receptionist experience,
bring warmth and efficiency.
Professional Experience
English tutor & Arabic-English Translator
2021- Nov 2023
Key responsibilities:
© Assessing student needs
* Motivating and encouraging students
* Translating written content from Arabic to English for Translators
Without Borders.
* Translating spoken content from Arabic to English and vice versa.
Hotel Receptionist
April-2022. : December-2022
Key responsibilities:
Guest Check-In and Check-Out
* Reservation Management
* Customer Service
¢ Front Desk Operations
* Telephone and Email Communication
Civil Technician and supervisor
2019 - 2021
Key responsibilities:
* Assisting in the design and planning of Projects
¢ Preparing project documentation
* Collaborating with other professionals
* supervising workers
Hospital Receptionist
2016 - 2019
Scheduling appointments
Answering phones
Checking patients in and out
Assisting with administrative tasks
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