Project Manager Senior

JASON E. IVEY

404-***-**** *.****************@*****.*** Atlanta, GA https://www.linkedin.com/in/jason-ivey-/

SENIOR PROJECT MANAGER

Resolute, experienced, and class-certified Project Manager Professional with 16+ years of experience in public health with federal and private healthcare organizations. Expertise in implementing all project phases of a project life cycle, while working cross-functionally to make certain team members are in alignment with stakeholders’ requirements/goals to ensure a successful outcome. Skilled in measuring project performance, risk management, stakeholder engagement, and communications. Proven success in developing comprehensive project plans, obtaining plan approval from leadership, and managing variance to project scope, schedule, and costs. Adept in utilizing MS Office Suite and MS Project. Strong skillset in leadership, communication, organization, and analytics.

Multi-faceted executive with expertise in:

Project Management - Strategic Planning - Team Leadership - Communications - Process Improvement - Client Success - Agile Methodology - Business Analysis - Client Relationship Management - Process Re-engineering - Data Analysis and Reporting - Regulatory Compliance - Business Analysis - Relationship Management - Stakeholder and vendor Management

PROFESSIONAL EXPERIENCE

EHR Project Manager Feb 2024 - Present

Dekalb Public Health

Utilizes high-level clinical knowledge and skills to guide and instruct work assignments for staff at all levels using the electronic health records (EHR)/patient care management system (PCMS).

Directs and manages the technical development of appropriate clinical business practices, utilizes process mapping techniques, and integrates new and existing technology with clinical and programmatic business practices.

Serves as a clinical and program subject matter expert to support a broad set of data applications.

Provides frequent EHR training and technical support to clinical staff on effective Clinical Services Division clinical, billing, and customer service practices.

Uses knowledge of medical and billing practices to ensure accurate maintenance of clinical information in the EHR/PCMS.

Performs quality audits and tracks metrics related to clinical and operational processes.

Coordinates PCMS reporting requests, assists with defining report requirements, and validates reporting results.

Establishes clinical standards and procedures to be used in the development of PCMS.

Develops and manages the overall PCMS implementation plan while providing guidance on best practices to providers and other clinical staff throughout the implementation process.

Demonstrates a clear understanding of accreditation guidelines, including HIPAA.

Utilizes knowledge of clinical operations and processes to improve overall quality and integrity of EHR/PCMS and other data management practices.

Provides input to customize division policies and procedures, training, and best practices for use within clinical and programmatic settings.

Develops training materials and delivers on-site training as needed.

Communicates effectively with clinical and information technology personnel verbally and in writing.

Works closely with the information technology department to ensure the software functions efficiently and safely daily.

Ensures compliance with federal, state, and local reporting requirements.

Applies effective problem-solving techniques to obtain desired resolution regarding benefit related issues.

Communicates with customers and obtains relevant information; ensures response within designated time frame.

SENIOR CONSULTANT HEALTHCARE POLICY & MEDICAID FUNDING Oct 2021 – Jun 2023

Sellers Dorsey, Atlanta, GA

Proficiently managed and implemented a wide range of projects, staying up to date with federal and state regulations and industry trends to exceed client expectations.

Created and monitored comprehensive project plans with the Associate Director to ensure timely delivery of "client-ready" deliverables.

Negotiated multi-million-dollar contracts with stakeholders and vendors, securing over $6M in funds.

Produced and reviewed content for selected internal and external marketing tools, leveraging policy and healthcare expertise to develop effective solutions.

Identified, escalated, and proposed solutions for service, quality, and risk issues; consistently achieving personal performance goals across multiple projects and clients.

BUSINESS CONSULTANT Jul 2018 – Oct 2021

Piedmont Healthcare, Atlanta, GA

Successfully supported the business transition from Athena EMR System to Epic EMR System, and with the Epic Go-Live and Implementation of newly acquired Physician Billing locations.

Identified and established departmental initiatives based on need, while accurately forecasting project timelines and cost estimates. Developed comprehensive work plans to ensure successful implementation of initiatives.

Facilitated rapid decision-making, and improvement sessions; communicated key lessons learned and best practices from process re-engineering projects; developed case studies for re-engineering collaterals.

Established project scope, responsibilities, and timelines, successfully transitioning projects to the appropriate department for integration of Epic Best Practices and the Revenue Cycle Strategic Business Plan.

Provided expert knowledge on current trends in the Revenue Cycle and Epic Best practices; researched competitors and assisted in establishing external and internal benchmarks.

Created briefing and Epic reporting to keep stakeholders informed of the progress and status of various projects and initiatives. Compiled and analyzed data to provide meaningful insights and drive decision-making.

Ensured deliverables met internal evaluation criteria for continuous improvement projects; defined business cases, identified process and system impacts, and defined resource needs in collaboration with stakeholders.

NAVICURE INC., Duluth GA Jan 2008 - Nov 2017

SCRUM MASTER ASSOCIATE PROJECT MANAGER Jan 2017 – Nov 2017

Navicure Inc.

Successfully managed the scrum process in Agile Methodology, facilitating daily stand-up meetings, sprint-planning sessions, demos, and decision-making processes.

Eliminated team conflicts and impediments to ensure project and communication efforts worked smoothly, resulting in deliverables being on time with production quality and compliant with scope commitment.

Reported team progress and accomplishments, providing stakeholders with transparency of progress and outcomes.

Developed an overall plan, approach, and timeline based on client scope and provided end-to-end continuous quality improvement.

ASSOCIATE PROJECT MANAGER Jan 2015 – Nov 2017

Navicure Inc.

Improved operational and financial performance of targets by conducting interviews with management and preparing various analyses.

Assessed existing workflow, programs, and strategies to identify areas of optimization, successfully troubleshooting software PM system issues.

Developed and executed quantitative and qualitative analyses to evaluate program effectiveness.

Presented critical observations, findings, and suggestions for improved workflow, policies, and regulations.

Collaborated with the development team to establish new direct relationships between PM systems and State Payers to reduce costs and increase performance efficiency.

Offered advice and support to the Implementation and Operations Manager in design, planning, implementation, and follow-up meetings.

Acted as a reference, providing input and feedback to PMO staff on related projects.

Demonstrated success in leading projects and providing data to support decision-making.

CLIENT SUCCESS ACCOUNT MANAGER Jan 2008 – Jan 2015

Navicure Inc.

Enhanced client retention and growth through effective management of assigned accounts and strong relationships with Directors and C-level contacts.

Facilitated a seamless transition and implementation process with effective communication with enrollment, implementation, and data entry staff.

Promoted Navicure product utilization through best practice recommendations, onsite engagements, and vertical sales of add-on functionality.

Generated and analyzed monthly reports to identify recurring trends in payments and rejections, leading to increased revenue.

Conducted quarterly discovery sessions to understand customer business challenges and provide custom solution demonstrations.

Guided and supported a portfolio of twenty-seven accounts through ICD-10 conversions.

TECHNICAL PROFICIENCIES

Microsoft Office - Google Workspace - Windows XP - SAAS - CRM - Outlook - ANSI Format - NSF Format - Salesforce - JIRA - Visio - PowerPoint - Asana - Web-Ex – Canva

EDUCATION & CERTIFICATIONS

B.S. HealthCare Admin & Allied Health / Albany State University, Albany, GA May 2002

Project Management Class Certification / Georgia Institute of Technology, Atlanta, GA Jun 2018

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