Customer Service Sales Consultant
Resume:
CHEYENNE
HEMMATI
******@*****.***
Indio, CA 92201
I’ve built my career helping people find what they really want—whether it's the right car, the perfect couch, or the shoes that complete their style. With 20 years in sales and hands-on experience running my own Amazon business, I bring a mix of hustle, heart, and know-how to every opportunity. I’m all about results, relationships, and making things happen. PROFESSIONAL SUMMARY
SKILLS
Consultative sales and customer
relationship building
•
Strong negotiation, upselling, and
closing skills
•
Product knowledge across
automotive, furniture, and
footwear industries
•
Managing inventory, pricing, and
marketing (Sneaker Monster)
•
Excellent communication,
follow-up, and problem-solving
abilities
•
Palomar College
San Marcos, CA • 01/2010
Principles of Selling Social Phycology
EDUCATION
Coachella Valley Volkswagen - Sales Consultant
Cathedral City, CA • 01/2025 - Current
Sneaker Monster - Sales/Owner
Temecula • 02/2014 - Current
Mathis Home Furniture - Sales Associate
Indio, CA • 02/2023 - 01/2025
WORK HISTORY
Greet and assist customers in selecting and purchasing new and pre-owned Volkswagen vehicles, delivering personalized service to match individual needs and preferences.
•
Demonstrate extensive knowledge of Volkswagen's vehicle lineup, including features, specifications, and financing options, ensuring customers make informed decisions.
•
Consistently achieve and surpass monthly sales targets through effective lead generation, follow-ups, and strong relationship-building with clients.
•
Founded and operate Sneaker Monster, an online retail business specializing in a wide range of sneakers for men and women. Focus on sourcing high-quality, stylish, and trendy footwear to cater to diverse customer preferences.
•
Responsible for end-to-end business operations, including product sourcing, inventory management, customer service, and marketing on platforms like Amazon.
•
Provided personalized customer service in a fast-paced retail environment, assisting customers in selecting furniture that met their style and functional needs.
•
Demonstrated strong product knowledge to effectively explain features, benefits, and financing options.
•
Achieved sales targets through a combination of relationship-building and product expertise.
•
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