Case Manager Medical Center
Resume:
Audrey Nelson RN
Mandan, ND ****4
* (701) 400 - 9155
***********@*****.***
Objective
To seek employment as a Registered Nurse
Experience
January 2024 - April 2024
RN Clinical Documentation Specialist
Sanford Health Medical Center
Bismarck, ND 58501
Review charts
Contact physicians for clarifications via queries
Help maintain charts for accuracy and reimbursement requirements
Used 3M interface with EPIC for review purposes
October 2013 – October 2022
RN Director • Surgery & Central Sterile Processing
Sanford Health Medical Center
Bismarck, ND 58501
Manage two departments with a approximately 110 staff
Review charts for accuracy and for case review
Work with Risk Management
Work with Infection Prevention
Meet with other Directors of Surgery and SPD of Sanford Enterprise to discuss capital needs, standard of care, products, and issues facing the departments
Plan the renovation of the Central Processing Department – work with architect, budget personnel, supporting companies, arranging a mobile unit for 1 year until construction was completed
Plan for expansion of the Operating Rooms by helping to design and open 6 more ORs in an Outpatient surgery location – working with architects, builders, supporting companies, operational planning
Work closely with other Directors, managers and Clinical Leads within Perioperative Services
Work directly with Surgeons on issues and needed equipment
Work with staff educator
Review and approve Policies
Plan yearly budget for capital purchases and staffing
Develop 5 year plans for units
Perform job performance standard annual evaluations
Determine performance raise percentage
Determine surgery schedule for multiple specialties based on utilization
Responsible for fiscal operations of multiple specialties within the Operating Room and Central Processing
Coordination of staff for operations for the Operating Room and Central Processing
Communication to staff, surgeons, other departments / Directors, and administration
Work with the surgeons and medical representatives to assure equipment and supplies are available for surgeries / patients
Work with other departments on process improvement opportunities (ICU, telemetry, (Cath Lab, Interventional Radiology, laboratory, etc.)
Writing Capital Equipment Justifications and Proposals
Maintaining timecards
Organize, prepare and assist for Joint Commission inspection
Utilize Professional journals to support implementation of Standard of Care
Work with numerous various technologies associated with the Operating Room
August of 2009 – October of 2013
RN Clinical Coordinator of ENT, Plastics, Oral, Pain, Urology and Eye Programs within Surgical Services
St. Alexius Medical Center
Bismarck, ND 58501
Work directly with Surgeons on issues and needed equipment
Educate staff on equipment and operations
Update Surgeon Preference cards
Create and Review Policies
Plan and report upcoming capital purchase needs (recent or in future)
Perform job performance annual evaluations
Coordination of surgeries for multiple specialties
Coordination of staff for multiple specialty operations
Communication to staff, surgeons and Director and Assistant Director
Work with the surgeons and medical representatives to assure equipment and supplies are available for surgeries / patients
Writing Capital Equipment Justifications and Proposals
Maintaining timecards for staff
Organize, prepare and assist for Joint Commission inspection
Utilize Professional journals to support implementation of Standard of Care
Work with supporting units to assure successful operations for patients
Scrub and Circulate multiple operations for multiple surgeries
July 2002 – August 2009
RN Clinical Coordinator of Cardiovascular Program with Surgical Services
St. Alexius Medical Center
Bismarck, ND 58501
Work directly with Cardiovascular Surgeons on issues and needed equipment
Educate staff on equipment and operations
Update Surgeon Preference cards
Create and Review Policies
Plan and report upcoming capital purchase needs (recent or in future)
Perform job performance annual evaluations
Coordination of surgeries including multiple units (OR, IR, Cath Lab, GI Lab)
Coordination of staff for CV surgeries
Communication to staff, surgeons and Director and Assistant Director
Work with the surgeons and medical representatives to assure equipment and supplies are available for surgeries / patients.
Writing Capital Equipment Justifications and Proposals
Organize, prepare and assist for Joint Commission inspection
Utilize Professional journals to support implementation of Standard of Care
Work with supporting units to assure successful operations for patients
Scrub and Circulate multiple operations for multiple specialties with an emphasis in CV surgeries
July 1999 – July 2002
Staff RN Operating Room
St. Alexius Medical Center
Bismarck, ND 58501
Circulate multiple specialty (Orthopedics, Neurosurgeries, General, Plastics, ENT, Plastics, with a strong concentration in cardiovascular
First and second scrubbing of multiple specialty (Orthopedics, Neurosurgeries, General, Plastics, ENT, Plastics, with a strong concentration in cardiovascular
Work with Clinical Leads to update picklists
Precept new staff and students to operating rooms and operations
Work with new surgeons to establish, educate and share their needs
October 1989 – July 1999
Surgical Technologist
St. Alexius Medical Center
Bismarck, ND 58501
First and second scrubbing of multiple specialty (Orthopedics, Neurosurgeries, General, Plastics, ENT, Plastics with a strong concentration in cardiovascular
Work with Clinical Leads to update picklists
Precept new staff and students to operating rooms and operations
Work with new surgeons to establish, educate and share their needs
Target – Cashier, Bismarck & Grand Forks
Sheraton Hotel – Server, Bismarck, ND
International Restaurant – Server, Bismarck, ND
Village Inn House of Pancakes – Server, Bismarck, ND
The Cheddar Box – Retail, Bismarck, ND
Knife River Indian Villages – Job Corp Employee, Stanton, ND
Center Public School – Custodian, Center, ND
Family Farm – Price, ND
Education
University of Mary
Bismarck ND, 58501
Master Management (MM) 2005
Master Nursing Science (MSN) 2005
Bachelor Science Nursing (BSN) 1999
Bismarck State College
Bismarck, ND 58555
Associate in Science (AS) 1996
Associate in Arts and Humanities (AA) 1996
East Grand Forks Technical College
East Grand Forks, MN
Diploma in Surgical Technology 1989
North Dakota State University
Fargo, ND 58101
General Studies 1982 -1983
Center Public School
Center, ND 58530
High School Diploma 1982
Key Skills
Review charts
Plan the renovation of the Central Processing Department – work with architect, budget personnel, supporting companies, arranging a mobile unit for 1 year until construction was completed
Plan for expansion of the Operating Rooms by helping to design and open 6 more ORs in an Outpatient surgery location – working with architects, builders, supporting companies, operational planning
Work directly with Surgeons on issues and needed equipment
Work with staff on education and issues
Create and Review Policies
Plan yearly budget for capital purchases and staffing
Perform job performance standard annual evaluations
Determine performance raise percentage
Coordination of surgeries for multiple specialties
Responsible for fiscal operations of multiple specialties within the Operating Room and Central Processing
Coordination of staff for operations for the Operating Room and Central Processing
Education of Staff – equipment, policies, safety, procedures (scrubbing and circulating)
Communication
Work with the surgeons and medical representatives to assure equipment and supplies are available for surgeries / patients
Work with other departments on process improvement opportunities (ICU, telemetry, (Cath Lab, Interventional Radiology, laboratory, etc.)
Develop on and creating Policy and Procedures
Writing Capital Equipment Justifications and Proposals
Maintaining timecards
Organize, prepare and assist for Joint Commission inspection
Utilize Professional journals to support implementation of Standard of Care
Work with numerous various technologies associated with theOperating Room
Scrub and Circulate multiple operations for multiple surgeries
Work within Sterile Central Processing
Strong emphasis on patient safety
Profession
Registered Nurse, State of North Dakota
CNOR – Certification Perioperative Nurse 1532241 (01/2021-12/2026)
CST – Certified Surgical Technologist 051512 (09/1/2023-09/01/2025)
Professional Memberships
(AORN) Association of Perioperative Nurses
Specialty Assembly: Leadership / Management
Local Chapter – 3501 Custer Trail (dissolved in 2020)
Served terms as President, President Elect and Secretary
2003, 2006, 2007, 2018 attended AORN national convention, North Dakota Bismarck delegate
(ANA) American Nurses Association affiliate via AORN
(AST) Association of Surgical Technologists
1995 representative on National Education Board for AST
1995 Attended National Convention, Dallas, TX
2018, 2007, 2006 Attended AST North Dakota State Assemblies
Member of Bismarck State College Surgical Technology Community Interdisciplinary Committee 2013 -2022
Member of Hospital committees
Surgery Operation Committee
Joint Commission Committee
Surgical Governess Committee
Trauma Committee
Leadership
RN Director of Surgery and Central Processing – October 2013 – October of 2022 (Sanford Health Medical Center, Bismarck, ND)
Clinical Coordinator of ENT, Plastics, Oral, Pain, Urology, and Eye Programs within Surgical Services – Fall of 2009 – October of 2013 (St. Alexius Medical Center, Bismarck, ND)
Clinical Coordinator of Cardiovascular Program with Surgical Services - +Summer of 2002 – Fall of 2009 (St. Alexius Medical Center, Bismarck, ND)
President of Condo Association Fall of 2011 – Spring of 2013
References
Eric Grubb RN
Sanford Health Medical Center, Bismarck
Surgery Department Manager
Brandi Everding
Sanford Health Medical Center, Bismarck
Central Processing Manager
Tracey Pruess RN
Sanford Health Medical Center, Bismarck
Surgery Scheduler -
Ashlee Bongofsky RN
Sanford Health Medical Center, Bismarck
Surgery Charge Nurse
Lisa Kruckenberg RN
Tiffani Miller RN
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