Customer Service Medical Assistant
Resume:
ES Ebony Sanders
**** ****** ***. **** *****, Georgia 30344
****************@*****.***
Dedicated customer service professional with 5+ years experience in handling inquiries, resolving issues, and ensuring customer satisfaction. Skilled in active listening, problem solving, and communication. Adept at using CRM software and maintaining positive relationships with clients
Work Experience Benefit Verification Specialist
08/2022 to 05/2023
Spectraforce
Atlanta, Georgia
To ensure that patient insurance benefits cover their proposed healthcare services. Verify patient- specific benefits, documenting coverage, and streamlining billing processes
Lead Tax Preparer
01/2010 to 04/2023
A&Y Tax Service
Atlanta, Georgia
Provides technical assistance to the tax compliance and tax audit groups. Help prepare tax returns and assist during IRS and state examination of filed taxes. CMA
05/2017 to 08/2019
Centers for Medical Resources
Atlanta, Georgia
Assist with administrative and clinical duties such as taking patients history and personal information, scheduling appointments, answering phones, checking patients vitals and providing clinical care when needed.
Skills Medical Terminology - 10+ years
Written and Verbal Communication - 7 years
Detail - Oriented - 5 years
Problem Solving - 7 years
Education Anthem College
Associate
Medical Assistant
Atlanta, Georgia
05/2012 to 08/2014
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