Office Manager Employee Relations
Resume:
Michele Cook
Kannapolis, NC **083
***************@*****.***
EXPERIENCE:
Amodernary Furniture Designs
Purchasing Manager-Nov 2021-April 2022
• Planning and overseeing the work of Buyers and Purchasing Agents
• Hiring and training new staff
• Developing an organization’s procurement rules and regulations
• Establishing guidelines on how often the company gets price quotes for items, the number of bids to accept and which vendors to consider
• Buying goods and services for the company
• Discussing contracts
• Evaluating quality, price, reliability, technical support and availability of goods and services
o Tracking deliveries and ensuring quality control of products. o Schedule and set deliveries.
Caesarstone USA INC Charlotte NC
Administrative Assistant- March 2020-October 2020
• Scheduled and coordinated meetings, appointments, food orders and traveling arrangements.
• Open sort and distribute incoming mail, packages, and outgoing parcels.
• Purchase and maintain office supplies and equipment.
• Greet and check visitors for proper identification
• Professional phone etiquettes up to 100 calls daily, directing customers to the appropriate sales coordinators and reps across the globe.
• Maintained strict confidentiality of all information
• Proficient in Microsoft Word, Excel, Outlook and ADP
• Greeted and proactively assisted visitors
• Data collected and filed Work share EDD program for unemployment with seven states.
Ei Solution Works, Product Quest LLC Kannapolis, NC Human Resource Generalist- June 2017-August 2019
Training & Development
HR Department Startup Performance Management
HR Policies & Procedures Organizational
• Reviewed applications and paperwork/collected all necessary documents
• Conducted employment verification, reference checks, criminal backgrounds, credit checks, Conducted new hire orientation.
• Screened resumes, scheduled and conducted interviews, composed Congratulatory Letters and Regret Letters
• Managed different HR projects and operations. Provided support to Ei Solution works employees globally.
• Processed terminations leave of absence requests, promotions, internal transfers, contractors, and new hires.
• Conducted weekly new hire orientations for full-time EE, company temps, agency temps and interns.
• Assisted in recruitment such as arranging interviews, organizing start dates. updating changes, and tracking applicant information
• Recruited and interviewed candidates; provided management with hiring recommendations.
• Maintained applicant information in the Application Tracking System
"Paychex Flex Software", ensuring jobs is up-to-date and complete.
• Assisted/reviewed with Managers on employee relations verbal/written.
• Maintained, audited personnel files, I-9's
• Effectively interfaced with all levels of employees in the organization. Home Instead Senior Care Concord NC
Senior Caregiver – June 2009 – Jan 2015
M &D Plumbers, DBA Roto Rooter Salisbury, NC
Office Manager- January 2003 – August 2009 Process Accounts Receivable and Payable.
EDUCATION:
Human Resource Generalist Certification, Charlotte NC October 2017 Notary Public
Commission goes thru 2023
Butler County Community College, Butler PA
Associate in Applied Science of Hospitality Management 1995
References upon request
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