Warehouse Assistant Customer Service
Resume:
**.11.2024 - 14.03.2025
Stephans Molefe Fourie
149b Brazzaville Section Saulsville 0008
063******* ******.******@*****.***
Objective
To work in an environment whereby I can express my skills and bring forward suggestions and ideas that can move the company forward.
Personal information
Nationality: South African
Gender: Male
Driving Licence: C10
Place: Pretoria (Gauteng)
Date of birth: 21/08/1970
Education
Botlhabelo High
Matric
Damelin College
Storekeeping and Stock Control
Damelin College
Warehouse Management
Purchasing and Supply Chain Institute
Inventory Management
Unisa
Customer Service Management
Damelin College
Strategic Logistics Management
University of Pretoria
Supervisor Skills
Safety and Training Solutions
Legal Liability
Experience
Canyon Coal Mine
Stores Controller
2.9.2 Appointee
Manage the inbound and outbound
processes.
Apply FIFO principles to all stock, if possible.
Liaise with the Safety Department regarding the employees medical renewal. Filling out the Risk Assessment every morning.
Holding the toolbox talk daily.
02.10.2023 - 31.11.2024
Signing off the key control book daily.
Partaking in the VFL audits.
Updating the safety board every month.
Ensure all Store Requisitions are captured correctly and signed off. Discussing safety topics in the toolbox talks daily. Weekly safety report submission.
Monthly safety report submission.
Report of near misses, accidents and incidents.
Adherence to MHSA.
Liaise with Safety Department regarding the retraining of employees. Embrace an agile procurement process by being adaptive and flexible to accommodate and focus on emerging and changing business priorities.
Maintain relationships with existing suppliers and new partners within supply market. Maintain good relationship with all stakeholders to ensure they are satisfied with the services provided by the stores.
Producing reports.
Generating cycle counts.
Help in the wall to wall stock count.
Ensure the correct documentation are processed, as well as ensure the accuracy of data recorded on Dynamics D365.
Manage Work Orders and Manual Orders on ERP system. Ensuring adhering to all Health and Safety rules.
Continuous liaise with all internal stakeholders to ensure they are satisfied with the services provided by the stores.
Send daily reports to all relevant stakeholders.
Raise RTP.
Ensure the correct documentation are processed, as well as ensure the accuracy of the data recorded. Supervision of stores personnel.
Ensure that Stock on Hand correspond with Stock on ERP System. Issuing and receiving are done correctly.
GRV Module is done and send to Financial Department Tharisa Minerals Mine
Stores Controller
Deal with breakdown callouts as per operational requirement. Understand the interaction between stores and customers. Realize the importance of customer service to the production unit and behave accordingly.
Receive documents, investigate, and respond to customer queries. Adhered to performance standards.
Ensures effective and accurate issuing of material from stock, including. picking, packing and notification to customers.
Applies correct procedures for issuing of emergency and after hours. orders.
Undertake good housekeeping practices.
Minimize stock losses through proper materials handling. Adhere to operating procedure to achieve efficiency under the guidance of the Supervisor.
These would include scheduling, receiving, storages, issuing and materials. handling processes.
Verifies quality, condition and correctness of all material received and dispatched.
Perform monthly cycle counts, mid-year, and year end stock counts to ensure that system records and stock on hand are always congruent. 08.02.2022 - 31.08.2022
02.05.2021 - 30.09.2021
Ensures accurate data input into the X3 system.
Safe keeping of quality and quantity of material.
Check received purchase material.
Issuing of material only if proper administration standards is followed. Operating of appointed machinery and equipment.
Maintain prominent level of stock integrity.
Maintain important level of housekeep
DSV (Ford Motor Company)
Process Coach
Production Lines parts supply.
Coach, Safety, Quality and Production to ensure objectives are met through following standardized work. Be the first responder as secondary support.
Through Process Confirmation, verify that the line is running safely, smoothly and producing quality parts.
Support continuous improvement and coach problem resolution to the lowest level. Provide team communication and recognition.
Build Team leaders and team member capabilities.
Create conducive work environment for team(s) to complete their assigned responsibilities/task. Oversee basic administration of supervisor responsibilities and corresponding documents. Responsible for the daily maternal handling functions for the facility and the department. Ensure proper material flow from receiving dock, to warehouse storage location, to the Production line. feed location, to the delivery finished product to customer. Provide direction and support in the allocation of resources to appropriately cover material. handling responsibilities.
Support Ford production system and synchronous material flow through lean manufacturing practices. Lead and manages unionized hourly personnel.
Ensure flawless induction of new parts to production through initiative-taking planning and cross-functional communication.
Effectively implement the engineering change process. Identify data gaps in CMMS (missed production counts etc.) and take corrective action. Ability to work any shift as well as rotating shifts and weekends. Ability to work independently with limited supervision. Support Kaizen (continuous improvement)
Build and empowering, purposeful work environment. Assign work to unionized hourly workforce.
Primeserve (DSV Warehouse Plumbago)
Operations Supervisor
Manage subordinates and productivity to ensure consistent execution of their duties. Report any non-conforming and operational incidents to the Operations Manager. Ensure daily and weekly housekeeping tasks and reports are completed by subordinates. ADKAR.
• Awareness
• Desire.
• Knowledge.
• Ability.
• Reinforcement.
Ensure all operational KPI's, are maintained to required standard. MHE caretaker.
Through accurate, in full and on time CAPA process and incidents investigation address KPI failures. Through maintenance of the KPI's, ensure the SLA between service provider and client is consistently. adhered to.
02.07.2012 - 31.03.2018
SPQRCE
• Safety.
• People.
• Quality.
• Responsiveness.
• Cost.
• Environment.
Assist the Operations Manager in matter pertaining to the daily running and upkeep of the operations. Implement and track training and multi skilling of subordinates with assistance of the operations. Practice, adhere to and enforce HSE and QMS standards and policies as per defined DSV requirements. Ensure operational processes and/or work instructions are always up to date, and that subordinates. always adhere to them.
Communicate relevant information to the subordinates as needed. Ensure daily bin maintenance and cycle counting is executed as per operational requirements. Provide inputs as required for operational reporting. Compile and submit operational reporting as required. Communicate with client in a timeous and professional written and verbal manner pertaining to operational queries and reports.
Ensure facility and all equipment is used in the correct manner by staff. Discipline subordinates.
that neglect or abuse facility equipment.
Ensure site rules are followed by all parties on site, and report any non-conforming to site management immediately.
Attend management meetings and share relevant feedback with subordinates. Perform duties in other departments when required by management due to operational demand. Ensure subordinates have clear roles and responsibilities and fulfill these responsibilities. Ensure subordinates receive all required compulsory and operational training as and when required. Address staff queries and concerns quickly (i.e., time and attendance, pay queries etc.) and elevate to Operational Manager when necessary.
Lead subordinates in a consistent and fair manner to promote morale in the team Magnito Automotive Tool and Die
Logistics Teamleader
Supervise the day-to-day planning activities.
See to it that production lines are running (supplying parts to the production lines) Line feeders and fork truck driver are available.
Kanban / Silos are well fed.
Purchase Orders is provided on delivery notes.
Certificate of compliance from the supplier is supplied with all the deliveries. Operational level decision making
Planning of Fork truck drivers
Line feeders (Raw Material, Sub- Assemblies to production) Replenishment of Kanban racks (Suma) and Silos.
Offloading of delivery trucks - receiving and dispatching. PPE's
Organize
Overtime.
Loading and offloading of material.
Identifying of material.
Personal Protective Equipment
• Gloves.
• Safety Boots.
• Leather Aprons.
• Work suits.
01.11.2004 - 31.01.2010
• Work Glasses.
• Ear plugs.
• Hard hats
• Arm bands.
SHE and OHS awareness to my subordinate's.
Coordination
Leads the raw material team towards meeting strategy and targets. Coordinates the flow of parts to the production lines. See to it that FIFO is in control.
Report Out of stock and Low Stock to planners and departmental leaders. Production Control -Consult with production Team Leaders. Interval production line's checking
Production meetings every morning.
Issue material to production against a W/O or per production schedule. Advice on shortages or stock outs.
Coordinates the flow of parts to the production lines. Daily production parts supply
Internal and external customer service.
Consult with planners, production lines team leaders (Sub-Assemblies, Kanban) Enforce the following.
Ensure company policies are adhered to by all service providers all times. PPE principle is out taken.
Occupational Health and Safety Act has been attended. One Point Lesson.
Quality is attained.
Material labeling / identification
Fifo.
Shift report. (daily)
SOP's is followed.
6*S
• Sort
• Set in order
• Sweep/ Shine
• Standardize
• Sustain
• Safety
Confer with other supervisors from other departments. Optimally resolve production supply issues and implement action measures. CBI Electric
Receiving Clerk and Stock Control
Implementing policies and procedure of Receiving Supervise the day-to-day planning activities. Receiving Goods of Local and Overseas Suppliers. See to it that production lines are running (supplying Confirm the waybill, Purchase Orders, Seal numbers, parts to the production lines are correct. Conducting Physical Inspection.
Quality and Quantity check of delivered goods.
Labeling of material. delivery notes.
Send sample of quarantined material to Lab.
Receiving and transacting inter Plant transfer.
Check for damages. the one on the truck.
Quarantine newly arrived Inventory.
Offloading of delivery trucks.
Send Invoices, delivery notes and GRN's to Finance dispatching department. Controlling of consignment stock. Organize
DSV Solutions
DSV Solutions
DSV Warehouse Plumbago
Processing incoming and outgoing of material.
Loading and offloading of material.
Implementing policies and procedure of Stock.
Cycle counting periodically.
Lot control inventory
Maintenance of lifting and holding material
Correct labeling of material and SKU's. SHE and OHS awareness to my subordinate's. SOH tally with WMS.
Daily Activities Make sure that Delivery Notes / POD's / Invoiced. SOPs are being followed.
Report Out of stock and Low Stock to planners.
Consult with all departments.
Stand in for Receiving Department for Audits - Internal Leaders and External Audits. Fork trucks is inspected every morning.
Report writing.
Skills
Leadership Motivation Team building Coaching Delegation Supervision Time management Cycle Counts Data Capture Administration WMS
Project
Obsolete Stock
Recycle copper wire and sell to the metal collector. Intertransfer of Stock
Integration of stock from brother company to the main company. Reference
Samuel Khule
Logistics Teamleader
Bongani Sibanyoni
Process Coach
Ronnie Mashakeng
Supervisor
STEPHANS MOLEFE FOURIE
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