Customer Service Cocktail Server
Resume:
Jasmin Huerta
Houston, TX
️ *************@******.***
Professional Summary
Energetic and personable cocktail server with experience in fast-paced hospitality environments. Skilled in providing top-tier customer service, upselling beverages, maintaining a clean and welcoming environment, and handling multiple tables efficiently. Reliable team player with strong communication and time management skills, currently pursuing higher education in Houston, TX.
Experience
Cocktail Server
Kirby Ice House – 1015 Gessner Rd, Houston, TX
August 1, 2024 – Present
Deliver prompt, friendly, and professional service to all guests in a high-volume venue
Take and deliver drink orders accurately, ensuring customer satisfaction
Upsell cocktails and specialty drinks, contributing to increased bar revenue
Handle cash and card transactions efficiently and responsibly
Maintain cleanliness and organization of the service area
Collaborate with bartenders and other staff to ensure smooth service during peak hours
Built rapport with regular guests, improving customer retention and loyalty
Education
Lone Star College – Houston, TX
Currently Enrolled
Skills
Exceptional customer service and interpersonal skills
Knowledge of cocktails, spirits, and wine
Multitasking in high-volume environments
POS systems and cash handling
Attention to detail and cleanliness
Teamwork and communication
Upselling techniques
Fluent in English and conversational Spanish
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