Customer Service A Team
Resume:
IRISH GRACE MEJIAS CALANDADA
**** ***** * ***** ***** Datu Saber, Marawi City
Lanao Del Sur Philippines 9700
+639********* **************@*****.***
Professional Summary
Dedicated and hardworking institutional worker with experience in customer
service and maintaining clean, organized spaces. Highly motivated, with strong
attention to detail, basic communication skills, and a commitment to
cleanliness and customer satisfaction. Seeking a role in a dynamic environment
where I can contribute positively to a team.
Skills and Abilities
-Ability to work independently and as a part of a team.
-Basic communication skills and interpersonal skills.
-Detail-oriented and efficient institutional worker with strong knowledge
of hygiene and sanitation practices.
-Strong customer service skills with experience handling customer
interactions and resolving issues efficiently.
-Knowledge of safe handling of cleaning chemicals and equipment.
-Strong time management skills, ensuring tasks are completed accurately
and on schedule.
-Trained in life-saving techniques, including Basic Life Support (BLS).
Work Experience
Institutional Worker (cleaner)
Amai Pakpak Medical Center 2021-Present
-Cleaned and sanitized rooms, hallways, and restrooms.
-Replaced linens, towels, and toiletries as needed.
-Maintained cleaning equipment and reported any issues.
-Followed safety guidelines when handling cleaning chemicals.
-Assisted guests with basic needs and directions.
-Restocked housekeeping carts with supplies.
-Reported lost and found items to the supervisor.
-Helped ensure a clean and welcoming environment for all guests.
Service Crew
MS Resto June 2014 – Aug. 2019
-Greeted customers with a friendly attitude.
-Prepared food items following safety and hygiene standards.
-Cleaned tables, counters, and work areas regularly.
-Restocked supplies such as napkins, condiments, and utensils.
-Handled cash and processed payments using the register.
-Assisted in take-out or dine-in services as needed.
-Worked as part of a team to ensure fast and efficient service.
-Followed company policies and customer service standards.
Education and Certifications
-High School Diploma MSU – University Training Center 2006
-Housekeeping NC II Certificate TESDA 2022
-Basic Life Support Training – Provider Certificate APMC 2024
-Lecture on infection prevention and control for housekeeping personnel
Certificate APMC 2025
-Customer Service Champion Workshop Certificate APMC Amphitheater
2024
-Basic Course on Continuous Quality Improvement for Health Facilities
DOH Academy 2024
-Lecture and Orientation on Patient and Occupational Safety and
Infection Prevention and Control for Housekeeping Personnel Certificate
APMC Amphitheater 2023
References
Magdalena Sabaduquia
APMC Housekeeping Supervisor
Hedjarah P. Tampi
MS Resto Assistant Manager
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