Sales Representative Consultant
Resume:
Thomas Bret Lewis
nd
St Cape Coral Florida 33904
*************@*****.***
Work Experience
Counter Tops and More November 2023 - Present
Divisional Sales Consultant
As a Countertop and Stone Sales Representative, I’m responsible for promoting and selling countertop and stone products to customers. My primary duties include identifying potential clients, understanding their needs, providing product information, and guiding them through the purchasing process. I represent our company and products professionally, ensuring customer satisfaction and fostering long-term relationships. Key duties include:
• Sales Generation: Actively seek out and engage prospective customers through various channels such as cold calling, networking events, and referrals.
• Product Knowledge: Develop a comprehensive understanding of our countertop and stone products, including materials, finishes, durability, and maintenance requirements.
• Consultative Selling: Listen to customers' requirements and preferences, offer expert advice, and recommend suitable countertop and stone solutions to meet their needs.
• Quoting and Pricing: Prepare accurate price quotes based on customers' specifications, ensuring competitive pricing while maintaining profitability for the company.
• Customer Relationship Management: Cultivate strong relationships with clients by providing exceptional service, addressing inquiries promptly, and following up on sales inquiries.
• Project Coordination: Collaborate with internal teams, such as installation specialists and designers, to ensure seamless project execution and customer satisfaction.
• Market Research: Stay informed about industry trends, competitor products, and pricing strategies to effectively position our products in the market.
• Documentation and Reporting: Maintain detailed records of sales activities, including customer interactions, quotes, and orders. Generate regular reports on sales performance and market insights.
• Customer Education: Educate customers on the features, benefits, and care instructions of our countertop and stone products, providing guidance for optimal usage and maintenance.
Affirmity (PeopleFluent) March 2010 - December 2022 Business Development Representative
• Nearly 10 years of success in business development and closing revenue with many different aspects of Sales and marketing.
• Responsibilities included follow up and qualification of company driven marketing
efforts.
• Other activities included self-initiated campaigns and targeted prospecting efforts through email, social media, and cold calling and negotiating redlines in the contract process while remaining with the prospect throughout the sales cycle to assure success and resulted in many strategic wins.
• Consistent quarterly quota achiever since 2010.
• Recognized for top performance 7 of 10 years.
Multi-Medal Inc. April 2007 – March 2010
Enterprise Sales Representative
• Sales representative for a highly specialized marketplace requiring great attention and detail to client's specific needs.
• Worked closely with prospects and clients to assure custom requests were created and delivered correctly and on time.
• Expanded footprints in accounts by over 30% year on year.
• Part of escalation team that managed and tactics for at risk accounts.
• Maintained and enhanced customer satisfaction by providing ongoing, proactive support
throughout the customer life cycle.
• Responsible for all new business and exceed quota of $1,000,000 annually in years one and two of my tenure.
Advanced Mortgage November 2001 - April 2007
Mortgage Broker
• Responsibilities to clients were both social and analytical.
• Built a solid trust with each of my clients, co-workers, and local real estate companies.
• Possessed strong analytical skills to help find the ideal lender for my client.
• Managed multiple accounts simultaneously.
• Consistently met and exceeded quarterly and yearly sales goals.
• Recognized as top producer in 2001, 2003, and 2004 among my peers. Marriott Corporation March 1997 - November 2001
Food & Beverage Operations
• Enhanced and influenced the overall guest experience while maintaining compliance with company practices, cost projections, and mission statements.
• Responsible for managing food costs, upholding menu standards, and controlling inventory.
• Highly involved with all full-service day-to-day functions, including staff management, guest interactions, office administration duties, vendor communications, and labor costs.
• Maintained other operational standards including sanitation codes and laws, food storage, and loss prevention.
EDUCATION
Various Sales Training and Mortgage Broker Licensing Specialized Training: Situational Sales Negotiation; Charger Based Selling; Solution Selling; 7 Habits Training
Knowledge Based Skills
• Customer Retention
• Client Relations Negotiations
• Strategic Planning
• Business Development
• Cross-Selling
• Revenue Generation
• Program Development
• Salesforce
• Microsoft Office
• Oracle Financials
• Apttus
• Apollo
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