Health Care Administration:
Grand Canyon University
Phoenix, AZ, US
EXPECTED GRADUATION MAY '26
Certification:
Dental Assistant
American Institute Of Dental
Assisting
Mesa, AZ
**************@*****.***
Phoenix, AZ 85029
Skills
• Sales Expertise
• Suggestive Selling
• Cash Register Operation
• Safe Serving Knowledge
• Health codes compliance
• New hire training
Education
Friendly and motivated bartender with expertise concocting cocktail drinks and alcoholic beverages. Familiar with numerous drinking-making techniques. Offering many years of experience in providing patrons with superior service. Grand Canyon University Golf Course - Bartender/Beverage Cart Attendant Phoenix, AZ
03/2023 - Current
Massage Envy Spa - Front Desk Receptionist
Scottsdale, AZ
08/2023 - 09/2024
Dunn Orthodontics - Orthodontic Assistant
Phoenix, AZ
01/2023 - 04/2023
Vasa Fitness - Member Service Representative
Phoenix, AZ
05/2022 - 01/2024
Grand Canyon University Golf Course - Outside Service Attendant Gianna Selles
Professional Summary
Experience
• Greeted patrons promptly and cordially, exhibiting excellent guest service skills Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
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• Kept bar organized and clean during busy hours
• Maintained safety and sanitation standards with firm enforcement amongst bar staff.
• Checked identification cards for proof of age prior to serving alcohol beverages.
• Balanced daily registers and generated sales reports for management.
• Displayed and retained extensive knowledge of liquors, wines and entrees. Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
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Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
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Handled payment processing and provided customers with receipts and proper bills and change.
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• Scheduled and confirmed appointments for clients and staff.
• Maintained a clean and organized reception area to uphold company image.
• Kept patients' mouths dry with suction hose during orthodontic procedures
• Bonded and placed bands and wires according to orthodontist specifications Cleaned dental instruments and work areas in accordance with sterilization and disinfectant protocols
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• Enforced rules and regulations within the facility in order to maintain a safe environment
• Assisted with marketing campaigns aimed at increasing membership base Processed payments accurately and efficiently while maintaining confidentiality of financial information
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• Greeted members and guests in a friendly and professional manner
• Provided guidance to new members on how to use gym equipment correctly
• Answered phones promptly and directed calls appropriately Phoenix, AZ
05/2021 - 06/2022
Utilized strong communication skills to provide clear instructions regarding safety procedures at the driving range
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Demonstrated excellent customer service skills by greeting guests warmly and efficiently responding to their inquiries
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• Recorded scores for individual players participating in tournaments or leagues