Data Entry Accounts Receivable

CHRISTINE ELLIOT

***.***,****

********@*****.***

Concierge

June 2022 to present

Walker Methodist West Woodridge

West St. Paul, MN

● Organize events and activities: coordinating resident outings with businesses and organizations, planning for

accessibility, coordinating transportation, and research of upcoming events that would align with the interests and

needs of our community of residents.

● Intake and admission: Coordinate care for incoming patients entering for short term transitional care from

hospitals

● Reception: Greeting and navigating guests, mail distribution, multi phone line management. Relationship building

with residents to offer support and overall wellness in their experience as residents

● Information management and data entry: Responsible for updating spreadsheets and creating streamlined

information collection for better flow organization wid

Senior Enrollment Representative

03/2015 to 01/2022

UCARE

MInneapolis, MN

● Polished and refined knowledge of enrollment base within internal systems including MNSure, Medica

and state product lines.

● Extensive experience in enrollment options and issue resolution.

● Customer satisfaction & process accuracy while reviewing and submitting applications Ability to

seek out additional resources/options to maintain strong customer satisfaction experiences Monthly

reporting & contractual obligations to meet department service level goals

● Maintain up-to-date knowledge on products and services offered

● Manages member communications and maintains customer relationships

● Manage enrollment queues by issuing grace periods and term notices.

● Supervised, mentored, coached and trained staff and interns in state line products

● Process reports, load files & invoices, maintain steady daily productive work

● Effective and efficient liaison between members and vendors to ensure timely processing of both acti

and term dates.

Small Group Membership Enrollment Specialist

02/2008 to 03/2015

Blue Cross Blue Shield

Minnesota

● Organized billing & invoice data maintaining concise records

● Prepared accounts receivable & expected revenue reports for controllers

● Accurately compiled statistic information for special reports.

● Created precise and detailed monthly reports track system

● Successfully completed chart audits

● Met high demand deadlines in response to inquiries

● Followed HIPAA guidelines while processing all incoming data and forms

● Created database from baseline information to maintain up-to-date tracking

● Process application daily per workflow while prioritizing deadlines and daily demands that came

unexpectedly

Administrative Assistant/Customer Service Representative

01/2001 to 02/2007

Tierney Brothers

Saint Paul, MN

● Provided skilled office management duti

● Managed high volume calls in high paced environment

● Maintained secure client file

● Managed multiple staff calendars and agendas

● Ability to multitask including duties of receptionist, light housekeeping & assistant

responsibilities Responsible for date entry on all customer orders.

● Conduct research on product orders while tracking in Unix system.

● Maintain concise records for billing and invoice purposes.

● Prepared Accounts Receivable and Expected Revenue reports for controllers. Developed a unique, more

efficient filing system to expedite order processing. Provided support to leadership staff &

President regarding outside sales systems

ADDITIONAL INFORMATION

Skills

Certified in 10-k

Proficient Microsoft Office skil

Ability to work independently as well as in team setting.

Dependable/Reliable/Trustworthy

Extensive experience in conflict resoluti

Expert in HIPAA compliance

Accomplishments

BCBS

Maintained an accuracy of 98% in audit performance standards

Recipient of HIPPA award for company-wide competition

Recognized for “most volunteer hours” award for work with Neighbors Inc.

UCare

Received over 25 “Hats Off To U” awards for going the extra mile on behalf of a membe

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