Auto Body Customer Service
Resume:
Peggy Smith
Stevenson, AL *****
*************@*****.***
Work Experience
Auto Body Technician
Morrows Auto Body Shop-Stevenson, AL
January 2016 to Present
• Performed complete vehicle body repairs, including frame straightening, dent removal, and panel replacement
• Prepared surfaces for painting by sanding, priming, and masking areas as needed
• Applied paint coatings using spray guns or other appropriate methods to achieve a seamless finish
• Mixed paint colors according to manufacturer specifications to match the original vehicle color
• Installed new parts and accessories on vehicles, ensuring proper fitment and functionality
• Collaborated with insurance adjusters to assess damage and provide accurate repair estimates
• Maintained detailed records of repairs performed, parts used, and labor hours for billing purposes
• Followed safety protocols at all times to prevent accidents or injuries in the workplace
• Provided exceptional customer service by addressing concerns promptly
• Maintained a clean work area following company cleanliness standards Color Technician
Shaw Industry-South Pittsburg, TN
August 2023 to January 2024
• Operated and maintained chemical mixing equipment, ensuring accurate measurements and adherence to safety protocols
• Mixed chemicals according to specified formulas and production schedules, consistently meeting quality standards
• Collaborated with laboratory personnel to conduct quality control tests on finished products, ensuring compliance with industry regulations
• Maintained inventory of raw materials and supplies, coordinating with procurement team for timely replenishment
• Implemented a new batching system that improved efficiency by XX%, reducing production time and costs
• Performed routine maintenance on mixing equipment, troubleshooting issues to minimize downtime and maximize productivity
• Developed standard operating procedures (SOPs) for the chemical mixing process, improving consistency across shifts
• Utilized computer software systems to record batch data such as ingredient quantities, processing times, and temperature readings
• Collaborated with cross-functional teams including production supervisors, engineers, and quality assurance personnel to optimize manufacturing processes
• Conducted regular inspections of mixing tanks and pipelines for cleanliness and functionality; performed cleaning tasks as necessary
• Implemented safety measures such as wearing appropriate personal protective equipment (PPE) during all stages of the mixing process
Education
GED
Chattanooga State Community College - Chattanooga, TN November 1992 to May 1993
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