Sales Coordinator
Resume:
Marwan Ahmed Al-Riyami
******.*.********@*****.***
I am a highly motivated and detail-oriented Sales Coordinator with a strong background in both technical and sales coordination roles. My expertise includes overseeing the complete order processing cycle from start to finish, collaborating with cross-functional teams, and addressing technical challenges. My skills in time management, problem-solving, and customer relationship management have enabled me to successfully contribute to team efforts at my previous job roles.
Work Experience
Oman Cables Industry SAOG Rusail, Oman
Sales Coordinator December 2022 – Present
• Managed the end-to-end order processing, from receipt to delivery, ensuring timely and accurate fulfillment of customer orders.
• Collaborated with the sales team to create accurate, competitive quotes and proposals, ensuring timely order processing by aligning with customer requirements and internal pricing guidelines.
• Served as the main point of contact for customers, addressing inquiries and quickly resolving any concerns to maintain a positive relationship with both existing and potential clients.
• Compiled and updated regular reports on orders and inventory levels, helping the sales team and management track progress and identify areas for improvement.
• Quickly addressed and resolved customer inquiries and issues.
• Managed detailed documentation of customer orders and sales activities, improving follow-up and customer relationship management.
• Ensure that all sales-related documentation is accurate and compliant with company policies and procedures.
Oman Cables Industry SAOG Rusail, Oman
Research/Technical Engineer August 2021 – December 2022
• Conduct in-depth research to develop new cable products and improve existing ones, ensuring they meet market needs and regulatory requirements.
• Work closely with the engineering, production, and quality assurance teams to ensure that research outcomes are effectively integrated into production processes.
• Ensure that all products and processes comply with national and international standards and regulations.
• Provide technical support for manufacturing and production teams, troubleshooting any issues related to product performance or manufacturing processes.
• Address any product failures or challenges and provide a customer satisfactory solution.
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