Data Entry Clerk

VIDA K. SMITH

*** ***** ******, ******* *****, UNITED STATES, 33435 • ********@*****.*** • 561-***-****

PROFESSIONAL SUMMARY

I am a results-oriented professional with strong leadership, adept at assisting high-level leaders in achieving organizational goals through a measurable focus approach with over nine years of experience in educational programs, student services, and advancement services. I demonstrate leadership in facilitating case management and delivering impactful support services with resilience, tenacity, and commitment to enhancing performance through collaborative initiatives and effective interpersonal and written communication. I also have a proven track record of providing comprehensive research, record integrity, and reporting to stakeholders, leveraging my experiences in fundraising and donor relations, and student mentorship.

EMPLOYMENT HISTORY

COORDINATOR, ADVANCEMENT SERVICES - GIFT PROCESSING Jul 2018 - Apr 2025

Florida Atlantic University Boca Raton, Florida

Ensure data accuracy in pledge management, boosting donor satisfaction

Conduct research by utilizing both paid and unpaid databases, which include state and private agency portals for fundraising purposes.

Analyze payroll data, improving processing efficiency with algorithms

Prepare detailed gift acknowledgment letters, enhancing donor relations

Cross-functional communication with departments and leadership, enhancing accurate reporting, and effective interdepartmental communications.

SENIOR SECRETARY

Mar 2016 - Jul 2018

Florida Atlantic University – Women, Gender & Sexuality Studies

Managed contracts, payments, and website maintenance

Oversaw promotional materials design and ordering

Organized events, including orientations and ceremonies

Supported WGSS leadership and coordinated council activities

Supervised hiring and contract renewals for adjuncts and GTAs

ACADEMIC SERVICES OFFICER

Florida Atlantic University – Academic Services Department - Jupiter Campus

First contact for academic services

Explained policies to students

Assisted with admission forms

Managed admission calendar

Data entry in Banner system

ADMISSIONS PROCESSING REPRESENTATIVE

Palm Beach State College, Lake Worth, Florida

Processed applications, verified residency

Sent residency letters, ensured accuracy

Supported administrative tasks, enhanced efficiency

STUDENT OFFICE ASSISTANT

2013 - 2014

Palm Beach State College, Lake Worth, Florida

Evaluated transcripts using Panther Net

Assisted colleagues with projects and inquiries

Provided customer service and clerical duties

MEDICAL TECHNOLOGIST & CNA

2010 - 2013

Brookdale Senior Living & Medicana Nursing Home

Liaised with departments, facilitating communication

Assisted in daily activities, enhancing resident experience

Documented behavioral changes, ensuring informed leadership

EDUCATION

EDS, HIGHER EDUCATION LEADERSHIP 2021 - 2025 Florida Atlantic University Florida, US

MASTERS IN EDUCATION LEADERSHIP 2017 - 2018 Florida Atlantic University Boca Raton

BACHELOR'S IN CRIMINAL JUSTICE 2014 - 2016 Florida Atlantic University Boca Raton, Florida

ASSOCIATE OF ARTS 2011 - 2014 Palm Beach State College Lake Worth, Florida

CERTIFICATION AND PROFESSIONAL DEVELOPMENT

Project Management Foundations: Budgets

Agile Project Management - Agile-It's Not Just for Software

Power BI-Introduction

Power BI - Load Data into Power BI

Actionable Reporting- Raisers Edge

Basics of Constituents-Raiser’s Edge

Basics of Gift Batch-Raiser’s Edge

Membership Management - Raiser's Edge

Raiser's Edge - Basics of Prospects

Raiser’s Edge- Basics of Raiser’s Edge

Raiser's Edge - Basics of Query

Fundamentals - Query - Raiser's Edge

Workflow-Blackbaud Raiser’s Edge NXT

Reaching a Win-Win Agreement

Raiser’s Edge Fundamentals

Excel Basics - Entering Data

Excel Basics – Getting Started

Excel Basics – Formatting

Excel Basics – Filtering

Excel Tips - Conditional Formatting Basics

Excel Tips- Pivot Table Basics

The Non-Technical Skills of Effective Data Scientists

Google Analytics

Productively Resolving Conflicts

Professional Excellence - Effective Communication Techniques

Providing Constructive Feedback - How and When to Provide Feedback

Pulling Your Weight on a Team

Successful Middle Management - How to Give Great Feedback

Appreciative Advising

Invaluable Feedback Skills

Tips for Giving Feedback to Peers

Giving Feedback as a Manager

Easy Ways to be Smarter Every Day

Creating Development Plans (Part 1 of 3) - Key Elements of Development Planning

Business Etiquette - Navigating Different Forms of Communication

Make Better Decisions with Framing Part 1 of 11 - Psychology of Decision Making

Stop Bullying in the Workplace (Employee Version) Bullying 101

Stop Bullying in the Workplace (Manager Version) Bullying Behaviors

Stop Bullying in the Workplace (Manager Version) The Impact of Bullying

Stop Bullying in the Workplace (Manager Version) Putting an End to Bullying

Successful Middle Management - How to Give Your Boss Feedback

Thomas-Kilmann Conflict Mode Model

UNITE Your Team, Win-Win Conflict Resolution

What to Say When - There's Conflict Between Team Members

Communicating with Confidence

At-Risk Student

Building Strong Relationships with Co-Workers

SWAP for Positive Communication

Cutting Edge Communication - How to Mediate Conflicts

Developing Your Emotional Intelligence

Dealing with Toxic Coworkers

Difficult Conversation - Dealing with Personality Issues

Diversity, Equity & Inclusion

Do's and Don'ts of Being a Team Player

Employee Engagement - Part 7 of 7 - How to Improve Your Engagement at Work

Exceptional Leadership Communication - Effectively Giving Feedback

Expert Insights- Exceptional Leadership - Effectively Giving Feedback

How To Be a Considerate Coworker

ADDITIONAL INFORMATION

PROFESSIONAL MEMBERSHIPS

Kappa Delta Pi – FAU Chapter

Sigma Alpha - FAU Chapter

FAU mentoring program

Association for the Study of Higher Education (ASHE)

National Association of Student Personnel Administrators (NASPA)

COMMUNITY INVOLVEMENT

Former volunteer - Palm Beach County Office of the State Attorney

Board Member – Boca Raton Housing Authority Family Self-Sufficiency Program

SKILLS

Case Management (Expert), Program Development (Expert), Regulatory Compliance (Expert), Interpersonal Communication (Expert), Analytics Tracking (Expert), Leadership (Expert), Data Analysis, Customer Service (Expert), Project Management (Expert), Workshop

Facilitation (Skillful), Staff Training (Expert), Confidentiality (Expert), Donor Engagement (Expert), Conflict Resolution (Expert), Financial

Reporting, Data Management (Experienced), Event Coordination (Experienced), Stakeholder Relations (Expert), Research Skills (Expert), Time Management (Experienced), Team Collaboration (Expert), Strategic Planning (Expert), Negotiation Skills (Expert), Problem Solving (Experienced), Public Speaking (Experienced).

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