Data Entry Quality Assurance
Resume:
Jamie Young
******@*****.***
Citigroup
Tampa, FL
*/*/**** – 1/1/2019
SVP Risk & Control: MCA Self-Assessment
In my role at Citi, I managed the comprehensive MCA process for the AML KYC organization, ensuring effective oversight across various business units. I facilitated and led required governance meetings and attestations with senior management, identifying risks and implementing mitigation strategies. My efforts led to enhanced operational efficiency and strengthened compliance across the organization.
3/2014 – 6/2017
VP AML KYC Risk & Control
In this role at Citi, I provided strategic oversight for the Risk & Control team within AML KYC, administered the MCA, and ensured robust governance for this process across multiple business units, effectively managed issue resolution, collaborated with stakeholders and internal audit to enhance compliance processes. My leadership in the continuity of business initiatives significantly improved operational resilience and data privacy coordination.
3/2012 – 3/2014
AVP AML Risk & Control
In my role at Citi, I led a team that implemented the MCA framework and managed various Risk and Compliance functions within our AML business units, focusing on process execution and stakeholder engagement. Our team managed issue resolution and corrective action plans, contributing to a more robust compliance framework. Our team successfully coordinated with the Data Privacy and CoB teams to ensure we aligned with ORM standards and requirements across business units.
1/2010 – 3/2012
Analyst AML Processes & Quality Assurance
I was an AML Operations / AML QA analyst for name searches and name screening within a business process established in response to an OCC consent order addressing deficiencies within Citi's compliance framework related to the Bank Secrecy Act.
Olympic Reprographics LLC
Seattle, WA
5/2007 – 12/2009
Assistant Accounting Manager
In this role, I was responsible for overseeing fixed asset management and optimizing billing processes. I developed an Access database for multiple locations, created Excel macros to enhance efficiency, and implemented a computerized system for month-end processes. These initiatives significantly improved operational accuracy and client service delivery.
Citigroup
Tampa, FL
5/1998 – 9/2006
AVP Tax – Property Tax Manager
In my role at Citi, I managed a team focused on property tax, ensuring compliance and maximizing tax savings. I conducted thorough research on tax laws and engaged with multi-state taxing authorities to identify opportunities for savings. My efforts in audit management resulted in significant reductions in tax liabilities, benefiting the organization financially.
Education:
High School Diploma
Some colleges with focus on business and accounting
Skills:
Microsoft Office – Excel, Word, PowerPoint, Access, Outlook, SharePoint
Various Citi systems / tools
References upon request.
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