Customer Service Delivery Driver
Resume:
Nicholas wood Nicholas wood
Actively looking for employment
San Pablo, CA 94806
**************@*****.***
To obtain employment with a well establish company or organization. To also Bring in a team work ethic and hard work mind set. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Delivery Driver
NorCal LastMile LLC - San Pablo, CA
July 2022 to Present
• Made deliveries for Nor cal last mile
• Perfect attendance record
• Loaded Packages and sorted shipments
• Handled merchandise
Client Service Representative
Roots Community Health Center - Oakland, CA
June 2021 to January 2022
Help people sign up for county benefits
help people find housing
help people find rides home
help people with there first steps of getting out of jail help people calm down offer food water clothes
• Greeted customers
• Conducted customer service surveys
• Resolved customer issues
Dairy manager/ Warehouse Manager
The Market - San Francisco, CA
November 2017 to August 2020
I order products.
Meet with vendors/brokers.
Bring in new items
Maintain spoilage rotate product fifo
Maintain a clean dairy cooler
Train new employees
I talked with the department heads about deliveries where to stage what to put away i helped maintain supply inventory
Received all deliveries i would have to match product to the invoice/Manifest maintain a clean work area
Merchandiser/ Lost Prevention Team Member
Best Buy
August 2009 to June 2018
Customer Service- Due to my knowledge of the inventory I am one of "GO TO" guy in my store. So I am always on the sales floor helping customers find ex aptly what they need as well as online orders.• Inventory- In this position I am in
charge of prep work for the merchandise team the following morning. My tasks consist of separating new merchandise by department, cleaning as they put out the products, and ex incepting deliveries. I also stage pallets of merchandise to go out the sales floor.• I assist the Project Team with their Plan-O-Grams for new display set ups. And
when theres a price change.• LP- This aspect of my jobs allows me to also help with shrinkage in my store. Due to the area of our store that is an issue.I am Certified Loss Prevention Member. Warehouse clerk
Pet Vet Pet Food
October 2012 to October 2014
•Product receiving•Store Stock• Maintain the upkeep of the store•Customer assistance Ex cel lent customer service skills and positive attitude as demonstrated by receiving employee of the month in four consecutive months
Dough Maker
Little Cesar
December 2009 to July 2010
I prep all the dough for the entire day shift. If time allowed I would also start on the evening shifts dough as well.• I
would also assist with making pizzas during lunch time and random busy times.• I would keep the entire back of the store cleaned and mopped. Including the restroom sand my work area. Cashier
Whole Foods Market
November 2007 to November 2008
Provided professional and efficient customer service.Checked out customer groceries efficiently and accurately.Cleaned and stocked work area.Answered and responded to incoming phone calls.W irked independently and with a team.
Deli Clerk
Mills Valley, Ca
November 2006 to October 2007
Assisted customers organize and arrange deli platters.Trained new employees.Ordered and restocked food/supplies.Assisted with recording and counting the inventory.I would prepare customers' specials orders I would
create and arrange our displays throughout the store Janitor
Flash Food
May 2002 to October 2006
Cleaned and organized assigned buildings and areas.Trained new employees.Ordered supplies.Stripped and wax
floors.I buffed floors.I trained all new employees on the different types of machines that we used. Education
GED
Berkeley City College,, Berkeley City College
2009 to 2010
Skills
• Retail sales
• Customer service
• Loss prevention
• Customer service oriented
• Retail
• Sales floor
• Inventory
• Buyer
• Custodial experience
• Merchandising
• Buffing
• Planograms
• Commercial Cleaning
• Assistant Manager Experience
• Cash Handling
• Floor Care
• Store Management Experience
• POS
• Supervising Experience
• Microsoft Excel
• Warehouse experience
• Basic math
• English
• Environmental Services
• Load & Unload
• Packaging
• Shipping & Receiving
• Inventory Control
• Retail management
• Stocking
• Detailing
• Driving
Certifications and Licenses
Food Handler Certification
Assessments
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Attention to detail — Completed
July 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Work motivation — Proficient
February 2022
Level of motivation and discipline applied toward work Full results: Proficient
Filing & organization — Completed
February 2022
Arranging and managing information or materials using a set of rules Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Professional Skills
CUSTOMER SERVICE Ex pert
CUSTOMER SERVICE ORIENTED Ex pert
INVENTORY Ex pert
RETAIL SALES Ex pert
LOSS PREVENTION Ex pert
SALES FLOOR Ex pert
Grocery buyer Intermediate
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