TERRANCE J. WALKER
Career Goal is to leverage my leadership skills
in fostering a high-performing team
environment that drives collaboration and
innovation to achieve organizational goals.
OFFICE SKILLS:
-Excellent in Microsoft Excel, Microsoft Powerpoint, Microsoft Word and Microsoft Sharepoint
-Demonstrates excellence in report writing by producing clear and concise, and well-structured documents that effectively communicate complex information and insights to diverse audiences.
Experience Education
2023 - Current
HERO TECH 3 GA. DEPT OF TRANSPORTATION
Responsibilities:
• Emergency Response-quick response to accidents, breakdowns, and other emergencies on highways to aid and ensure safety.
• Traffic Management-managing and directing traffic at accident scenes to prevent further incidents and ensure the safety of all road users.
• Scene Assessment-Evaluating the situation to determine the appropriate response, including the need for additional resources or specialized units.
• Medical Assistance-Providing basic first aid and medical assistance to injured individuals until more advanced medical help arrives.
• Vehicle Recovery-Assisting in the removal of disabled vehicles and debris from the roadway to restore normal traffic flow.
• Communication-Coordinating with law enforcement, fire departments, and medical services to ensure a unified response to emergencies.
• Documentation-Documenting incidents thoroughly, including taking notes, and writing reports for recordkeeping.
• Training-Ability to train others on team to perform at a high standard with effectiveness even as a new employee. Showing my leadership skills and reliability to my co-workers and supervisors.
• Member of the STRIKE Team
2019 – 2022
Global Ticket Support Delta Airlines
In my position I offer precise, analytical ticketing support to travel agencies, airport locations, Delta reservation sales, and our joint venture partners Air France, KLM Royal Dutch airlines, Alitalia, Aero Mexico, and Virgin Atlantic airways. This included constructing fares, correcting fare errors, creating rates for specific air travel routes, creating, and storing fares. This specialized support is provided for all domestic and international locations for business and leisure customers. I have also telecommuted. 2014 – 2019
Paraprofessional Cincinnati Public Schools
• Assist teachers in the classroom
• Supervise students outside of the classroom
• Provide administrative support for teaching
• Filling
• Assist with Special Education Students
2001 – 2003
Associate in Business Administration
University of Cincinnati
Skills
Creativity
Leadership
Organization
Problem solving
Teamwork
Contact
1245 Cumberland Creek Pl SW
Marietta, Ga 30008
**********@*****.***