Customer Service Finance Manager
Resume:
AMY J.
HILL
A
H Rossville, GA *****,
*************@*****.***
PROFESSIONAL SUMMARY
Talented Fit Specialists, answer questions and addresses concerns to move prospects through sales funnel. Works hard to close sales while delivering exemplary customer service in every transaction. Detail-oriented salesperson fosters enthusiasm in products and services, opening opportunities for upgrading services and delivering sales results. Friendly go-getter achieving top levels of production. Focused Sales delivers consistent and professional work for every assignment. Offers 15 + years in Sales industry environments and top-notch abilities in Customer Service. Trained in all areas of sales. SKILLS
• Inventory Management • Retail Merchandising • Store Organization
• Product Knowledge
EXPERIENCE
Master Fit Specialist February 2021 - Current
White Lightning Harley-Davidson Chattanooga, Tennessee
• Maintained customer satisfaction, quickly resolving issues and offering expert assistance.
• Confirmed prices and processed payments to complete sales.
• Secured consistent customer sales with knowledgeable, friendly support.
• Promoted products by tracking offerings and prices.
• Drove sales success by building displays and merchandising products.
• Recommended merchandise to suit customer budget and preferences.
• Removed dust and dirt from items, regularly cleaning store.
• Greeted customers and asked questions to assess needs.
• Overcame customer objections using product demonstrations. Car Sales Executive June 2015 - September 2018
Clayton Auto Sales Knoxville', t
Optimized sales strategies by accurately forecasting business and leveraging data to better target techniques toward target market.
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• Drove up per-customer revenue by coordinating with finance manager to push add-on features.
• Grew direct marketing department by improving relationship with main lending institution.
• Obtained optimal prices for new car sales by skillfully managing well-orchestrated negotiations.
• Drove sales success by building displays and merchandising products.
• Greeted customers and asked questions to assess needs.
• Overcame customer objections using product demonstrations.
• Offered guidance on installation and troubleshooting for customers requiring additional assistance. Finance Manager January 2003 - November 2013
Cars. LLC. Kennesaw, GA
• Collaborated with leadership to outline and model key financial objectives. Drove cost, quality, and inventory performance by offering data-based financial perspective and decision-making support on business activities.
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• Supported financial decision-making through consistent and thorough data analysis.
• Discovered ways to decreased expenditures to preserve financial health of organization.
• Utilized accounting and finance software to diversify portfolio and monitor growth of organization.
• Managed and trained financial analysts to develop financial and valuation models to exercise impactful decisions. EDUCATION
Bachelor of Arts (B.A.) - Music Education May 1994 Tennessee Wesleyan College, Athens, TN
Tennesee Military Insitute, Sweetwater, TN May 1990
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