Project Management Data Entry

Name: Jihene Besbes Domaradzki

Address:*** ***** *** ******, ******, NC 28539

Phone Number: 910-***-****

E-mail: ******.******.*@*****.***

LinkedIn URL: www.linkedin.com/in/jihene-besbes-domaradzki 1 of 4

JIHENE BESBES DOMARADZKI

Housing /Realty Manager at the State Department- US Embassy SKILLS/QUALIFICATIONS

• 12+ years' experience of successful service and customer satisfaction. Manage office operations and client requests.

• Dependable and conscious, expert troubleshooter and problem solver in an expeditious time frame.

• Strong interpersonal skills, enjoy the challenge of providing high-quality direct service to clients.

• Successful in learning and comprehending new systems and methods.

• Proficient in the use of Microsoft Word, Excel and PowerPoint, Outlook, SharePoint, Project Management Software, ILMS Software and Teams.

• Expertise in data entry, file maintenance, scheduling, task coordination.

• Excellent written and verbal communication skills in Arabic, French, and English, ability to understand and communicate in Spanish.

WORK EXPERIENCE

Raising Cane’s, Camp Lejeune Crewmember - September 2021 to Present

• Customer Service Oriented: “Serve the Perfect Box, Fast, Friendly, Clean & Have Fun!”. Committed to provide a positive Customer experience, by ensuring all food orders are prepared to Raising Cane’s standards. Taking orders from the front counter screen and serving the ticket as fast as possible with a good plate presentation technique to enhance the dining experience for our customers.

• Team-oriented: Proactive and have the sense of priority, take the initiative to assist other Crewmembers in completion of tasks and assignments to ensure continuity of service. Good communications with other Crewmembers, aligned with Raising Cane’s culture by balancing Working Hard and Having Fun. Adapt to work with the team under pressure.

• Multitasking oriented: Adapt to work in various tasks in the Restaurant to successfully perform the essential functions of this job, cleaning dishes, floors and other areas of the Restaurant. Ability to lift and carry, push or pull heavy objects up to 50 pounds, reach and grasp objects.

• Detail-oriented: Comply with Company policies. Ability to show up to scheduled shifts on time. Follow proper safety procedures when handling and/or preparing food. Ultimately, I am contributing as a Crewmember for upholding Raising Cane’s standards. Name: Jihene Besbes Domaradzki

Address:209 Knoll Way Street, Hubert, NC 28539

Phone Number: 910-***-****

E-mail: ******.******.*@*****.***

LinkedIn URL: www.linkedin.com/in/jihene-besbes-domaradzki 2 of 4

U.S. Embassy, Tunis Realty Assistant and Realty Manager - November 2007 to July 2020

• Experienced at supporting the Project Management State Department U.S. Embassy in Housing program by working closely with the Management Officer to update the arrival and the departure lists of Americans officers to project the need of houses and add new properties to enhance the quality of the housing pool. This in turn drives to ensure end-to-end smooth running of overall Management processes.

• Expert in international business liaison by mediating between the two cultures of the State Department U.S. Embassy and the local stakeholders e.g. government officials, landlords, contractors, realtors, etc. Translate communications and correspondences using my tri-languages skills English, French and Arabic-Tunisian Dialect; and work for the best interest of the U.S. Embassy and the State Department to meet their strategic outcome and policies.

• Responsible for supervising the leasing and property management and payment of annual residential lease payments totaling over $1.7 million per year. Directly contributing to in a successful negotiation with a diplomacy-oriented approach related to over 107 leased residences, focusing to save as much as possible commissioning, decommissioning and make ready costs and achieve the goal of the U.S. Embassy and the state Department.

• Adept in operation planning by working closely along with the Regional Security Officer and the Facility Manager to meet their goals and reduce any potential additional costs for upgrades needed to the housing pool to meet the U.S. Department State standard through a skilled negotiation with the landlords. Managed the Make Ready process of 40 residences a year valued approximately $320,000 ($8,000 per residence).

• Committed to housing and customer services by making sure that all residences met safety, health and security. Conducted all stages of inspections and walkthrough with the new arrivals. Assess and try to accommodate American diplomatic officers at their homes and respond to their requests in an efficient and timely manner with problem-solving skills that do not deviate from the best interest of the State Department and U.S. Embassy.

• Versatile team player on logistics and sustainment planning by leading the different stakeholders to achieve goals with a positive attitude and translated strategies into plans that could be effectively executed to achieve the State Department U.S. Embassy strategic goals and objectives on reducing additional hotel stay expenses of 80 departing and new arriving American Diplomat officers a year valued approximately $170,000.

• Skilled in leadership by providing the team a forward-thinking approach with technical supports and guidance, supervising and leading them to follow the Standard Operating Procedure in an efficient and timely manner to save all U.S. Embassy’s cost, and delegating work to empower ownership and encourage team spirit in order to enhance operational efficiency and improve productivity. Name: Jihene Besbes Domaradzki

Address:209 Knoll Way Street, Hubert, NC 28539

Phone Number: 910-***-****

E-mail: ******.******.*@*****.***

LinkedIn URL: www.linkedin.com/in/jihene-besbes-domaradzki 3 of 4

EDUCATION/TRAININGS

• October 2017: Housing Workshop for LE Staff from Frankfurt Regional Support Center.

• May 2017: Senior Leadership and Supervisory Seminar American Embassy in Tunis, Tunisia.

• January 2011: FSN Housing Workshop from the National Foreign Affairs Training Center, Foreign Service Institute, U.S. Department of State.

• April 2009: Real Property Management Certificate from Foreign Service Institute George P. Shultz National Foreign Affairs Training Center, U.S. Department of State.

• November 2005: Certificate of Achievement in English from AMIDEAST in Tunis, Tunisia.

• July 2000: Bachelor of Science in Geography from University of Humanities and Social Sciences Tunis, Tunisia.

• June 1998: Certificate of Achievement in Spanish Language, composed of three levels from University of Humanities and Social Sciences Tunis, Tunisia.

COMMUNITY INVOLVEMENT

Volunteers:

• July 2017, July 2018 and September 2019: 4th of July events, U.S. Embassy in Tunis, Tunisia: Welcoming party for foreign Diplomat.

• April 2015 and April 2016: Earth Day, U.S. Embassy in Tunis, Tunisia: joining Ambassador Rubinstein and several other employees to clean the Embassy surrounding and contributing to raise awareness of the need to protect Earth’s natural resources for future generations. RECOGNITIONS

Awards from the U.S. Embassy in Tunis, Tunisia:

• June 2020: U.S. Department of State - Meritorious Honor Award for 13 years of faithful and unfailing service to the government and people of the United State of America.

• April 2019: U.S. Department of State - Extra Mile Award for exemplary service and extraordinary effort.

• November 2018: U.S. Department of State - Superior Honor Award for exceptional, sustained performance and devotion to duty under adverse conditions exemplifying dedication to work, support for colleagues, and service to the U.S. Mission.

• March 2018: U.S. Department of State - Local Employee of the Month for exemplary service and dedication, ensuring that incoming American staff and their families are assigned safe, spacious, attractive, and well-maintained living quarters.

• August 2016: U.S. Department of State - Extra Mile Award for exemplary service and effort. Name: Jihene Besbes Domaradzki

Address:209 Knoll Way Street, Hubert, NC 28539

Phone Number: 910-***-****

E-mail: ******.******.*@*****.***

LinkedIn URL: www.linkedin.com/in/jihene-besbes-domaradzki 4 of 4

• March 2016: United States Marine Corps - Certification of Appreciation for enduring support to the Marine Special Operations Team 8311 during its deployment to Tunisia,

• The Marine Special Operations Team 8311 during its deployment to Tunisia.

• November 2015: U.S. Department of State - Franklin Award for sustained excellence in customer service.

• July 2014 and July 2015: Defense Attache Office (DAO) - Certification of Appreciation for outstanding Support rendered to the DAO, willingness to go the extra mile was key in ensuring mission success.

• April 2015: United States Marine Corps - Certification of Appreciation for enduring support to Marine Special Operations Team 8332 during its deployment to Tunisia.

• May 2011: U.S. Department of State - Franklin Award for superior customer service and teamwork which continuously improves the quality of life for employees and their families.

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