Customer Service Food
Resume:
Maritza Lainez
Charlottesville, VA *****
**********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Loan Officer
OneMain Financial-Charlottesville, VA
July 2022 to January 2024
Food Service Worker
Aramark-Charlottesville, VA
February 2020 to July 2022
Caterer/Server
Harvest Moon Catering-Charlottesville, VA
September 2019 to January 2020
Providing exceptional service at weddings and big events in Charlottesville and surrounding counties. Setting up events, unloading food, chairs, tables. Completing assignments such as folding napkins or placing silverware. Cleaning up after each event. Passing around food and drinks for guest to enjoy and being knowledgeable about the menu and ingredients. Supervisor
Midici Neapolitan Pizza Company-Charlottesville, VA March 2018 to May 2019
My position at Midi Ci was to lead by example, fill in any area that was needed. Scheduling to fit the store needs. Talking to guest to insure that they were happy with not only the food but the service. Cashier
The Local Smokehouse-Charlottesville, VA
May 2017 to March 2018
Greeting customers with a warm engaging smile. Taking orders, cash handling, suggesting orders. Preparing food for customers and grub hub. Keeping everything stocked. Always keeping a clean and sanitary area.. Dinning area, bathroom, work area. Supervisor
Aramark-Charlottesville, VA
August 2011 to September 2016
My position as a supervisor was to give exceptional customer service, train and motivate team members. Placing food orders and doing inventory. Keeping a checkbook for all orders spent. Receiving products and following FIFO and other food procedures. Keeping the store clean. My accomplishments as a supervisor was finishing up a three week training in Chicago away from my family and opening a new store on the campus of UVA. I was a team Leader at Einstein’s Bagel and was picked to open a new store ( Argo Tea ) and was giving a promotion as supervisor. Server/Waiter
Holiday Inn-Charlottesville, VA
March 2015 to August 2015
Set up coffee and orange juice in the morning. Cut up fruit and fill up all items.. Jelly, napkins. Serve guest in a timely manner, take orders, delivery food and drinks. Cleaning tables and vacuuming. Server/ Room Attendant
The Inn at Court Square-Charlottesville, VA
February 2011 to August 2011
Attending to all guest needs, Cleaning rooms.. Vacuuming, making beds, laundry, cleaning bathrooms, washing dishes, taking food orders, cooking breakfast, preparing area for breakfast, lunch and dinner. Serving food in a timely accurate manner while delivering a wonderful experience. Pharmacy Intern
CVS-Charlottesville, VA
February 2010 to February 2011
Delivering excellent customer service. Preparing medications for patients. Working the register, vacuuming, inventory of the prescriptions and medicine count. Education
GED in Hospitality Management
Job Corps Vocational Training - Charleston, WV
March 2006 to June 2006
Charlottesville High School
Pharmacy Tech
National Business College
Skills
• Customer Service Skills (10+ years)
• Supervising (1 year)
• Team Leader (2 years)
• Cash Handling (10+ years)
• Key Holder
• Banquet Experience
• Restaurant Experience
• Serving Experience
• Catering
• POS
• Culinary Experience
• Busser
• Restaurant Management
• Food Safety
• Loan Officer Experience
• Restaurant experience
• Food service
• Guest services
• Hospitality
• Sales
• Retail sales
• Organizational skills
• Hotel experience
• Communication skills
• Computer skills
• Supervising experience
• Negotiation
• Time management
• Barista experience
Certifications and Licenses
ServSafe
March 2015 to March 2020
food handler certificate
Life & Health Insurance License
July 2023 to July 2024
Life Insurance License
July 2022 to November 2024
Driver's License
Insurance Producer License
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