Program Manager Support Specialist

Rebecca Duvall

Address: *** ******** **., *************, ** 42701

Phone: 270-***-****

E-Mail: *****************@*****.***

Objective

Compassionate and caring Program Manager / Certified Peer Support Specialist with a solid understanding of mental health, addiction, and recovery. Seeking a position where my skillset can help those in the addiction recovery journey.

Education/Certification

High School Graduate

Central Hardin, Hardin County High School 2021 Graduate Certificates

Adult Peer Support Specialist May 13, 2023

Trauma Informed Care June 9, 2023

Dynamics of Domestic Violence June 23, 2023

Adult, Child, and Infant, Pediatric CPR/AED & First Aid April 25, 2025 Skills & Abilities

- Ability to listen attentively and empathetically to peers, demonstrating understanding and respect.

- Capacity to understand and share the feelings of others, showing compassion and support.

- Strong verbal and written communication skills to effectively interact with peers, team members, and other stakeholders.

- Ability to build positive relationships, establish trust, and maintain boundaries with peers.

- Skilled in helping peers identify challenges, explore solutions, and set achievable goals.

- Skilled in resolving conflicts and facilitating constructive communication among peers.

- Ability to advocate for peers rights, needs, and preferences within the healthcare system or community.

- Understanding of and respect for diversity, including different cultures, beliefs and backgrounds. Experience

PROGRAM MANAGER THE COMMITMENT HOUSE MARCH 2025 – PRESENT Oversee the daily operations, ensuring both the office and residential environments run smoothly. Responsibilities include managing client schedules on a daily basis, coordinating transportation, and serving as a primary point of contact for client needs. I provide peer support, maintain regular communication with clients, and complete all required clinical and peer support documentation with accuracy and timeliness. In addition to supporting client care, I handle administrative tasks such as staff scheduling and general office management. My role requires a balance of compassionate client interaction, attention to clinical detail, and strong leadership. PEER SUPPORT SPECIALIST THE COMMITMENT HOUSE APRIL 2023 – MARCH 2025 Advocate for persons in recovery, lead recovery groups, provide ongoing assessment, distribute medications, conduct entry screenings, document within patient communications, and administer UDS screenings.

PROGRAM MANAGER HEALING COCOON AUGUST 2021 – MARCH 2023 Managed day-to-day operations, ensured the safety of all household members, set and enforced schedules for household duties, and organized and led household meetings.

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