Data Entry Quality Control
Resume:
Cindy Dershem
Data Entry Clerk & Specialist
*****.***********@*****.*** • 904-***-****
LinkedIn URL • Green Cove Springs, FL 32043
Accomplished and results-driven professional with substantial experience in quality control, account management, and administrative operations. Proven ability to ensure data accuracy through meticulous inspection methods, documentation, and reporting practices. Adept at maintaining detailed records and reconciling financial and operational data to support business processes. Strong command of technical instructions, with a focus on clarity, precision, and compliance. Skilled in using measurement tools and interpreting complex information for efficient data handling. Known for resolving issues swiftly while maintaining excellent client relationships. Committed to delivering accurate, timely, and high-volume data entry with strong attention to detail and quality standards. Areas of Expertise
Data Accuracy & Validation
Transaction & Record Entry
Document Management Systems
Quality Assurance & Compliance
Customer Relationship Management
Performance Metrics Tracking
Cross-Functional Communication
Audit Preparation & Internal
Reporting
Workflow Prioritization
Technical Symbol
Interpretation
Final Inspection Reporting
Customer Record
Reconciliation
Professional Experience
Kaman Aerospace, Jacksonville, FL July 2007 – Present Quality Control Lead Inspector
Enhance customer satisfaction by swiftly resolving complaints through thorough issue investigation and timely resolution strategies. Improve inspection continuity and compliance by delivering precise technical guidance on inspection methods during shift transitions. Strengthen supplier accountability by analyzing on-time delivery and defect rates, prompting targeted corrective actions.
● Reduced product quality issues by cultivating strong vendor relationships and aligning expectations.
● Elevated inspection consistency and quality adherence by designing and implementing robust training programs.
● Ensured product compliance with specifications by conducting systematic final inspections.
● Boosted audit readiness and QMS integrity by supporting internal quality assessments.
● Standardized quality practices by instructing personnel on control procedures and protocols.
● Maintained measurement accuracy by utilizing precision instruments such as micrometers and calipers.
● Increased inspection proficiency by mentoring inspectors on interpreting aerospace drawings, applying measurement tools, and decoding technical symbols. Grimes Logistics, Jacksonville, FL Nov 1999 – April 2004 Account Manager
Strengthened client retention by swiftly resolving complex issues while preserving positive relationships. Increased account satisfaction by delivering timely support and strategic guidance across a diverse portfolio. Deepened client trust and loyalty by driving proactive communication and resolving concerns effectively.
● Boosted revenue opportunities by identifying customer needs and promoting relevant products or services.
● Reduced operational costs and improved efficiency by streamlining internal processes.
● Maintained accurate customer records by efficiently entering transaction details into internal systems.
● Elevated service quality by executing structured account management procedures.
● Optimized team performance by tracking and analyzing key performance indicators.
● Enhanced customer satisfaction by responding quickly and effectively to queries. Additional Experience
Distributor Payables Manager The News Group, Jacksonville, FL
Increased customer satisfaction by delivering prompt, high-quality service tailored to client needs.
Improved client decision-making by clearly addressing inquiries on product usage, pricing, and availability.
Accelerated project delivery and daily efficiency by directing a team of distributors on operational and strategic tasks.
Strengthened post-sale engagement and issue resolution by providing continuous client support after contract execution.
Page 2 2
Resolved customer concerns swiftly by applying effective communication and problem-solving skills.
Ensured financial accuracy by reconciling payments and expenses related to team operations. Education
High School Diploma Camdenton High School, Camdenton, MO Certifications
Sikorsky DQR Certification
Hardness & Conductivity Certification
Contact this candidate