Customer Service Sales Associate
Resume:
IBRAHIM BOLOW
Vancouver, BC V5R 6H1
***********@*****.***
OBJECTIVE
To secure an internship with a leading not-for-profit organization that supports children and youth locally and internationally through empowerment and personal growth. SKILLS
● Experience working with multicultural children and youth in sports clubs and afterschool programs
● Honest, capable and reliable worker, who can work independently or as part of a team in order to maximize team productivity
● Strong verbal and written communication skills and ability to solve problems
● Ability to quickly solve problems to minimize potential conflict
● Patient, friendly and encouraging towards others
● Great attention to detail, observant, responsible, and takes initiative
● Ability to use Microsoft applications including Word, Excel and Powerpoint
● Flexible to work a variety of shifts including evenings, weekends, and holidays
● First Aid and CPR training
WORK EXPERIENCE
Marks Work Wearhouse
Burnaby, BC
Customer Service Assistant and Sales Associate
September 2017 - November 2017
● Assisted customers with their needs such as finding clothes, shoes and safety equipment
● Maintained and cleaned the store to ensure cleanliness and making it presentable to customers
● Responsible for handling cash, credit card and interact transactions and using cash registers and computer Vancouver Convention Centre
Vancouver, BC
Kitchen Support Staff
November 2016-July 2017
● Catered and served food for major events for up to 1000 people
● Responsible for delivering food in a safe and efficient manner
● Worked closely with team and/or individually to ensure smooth flow of operations Vancouver School Board
Vancouver, BC
Interpreter
September 2016
● Provided interpretation service for Arabic customers in Auto Body shop
● Assisted newcomers with work place needs and safety requirements
● Clearly explained tasks and responsibilities to newcomers William F. White International
Burnaby, BC
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IBRAHIM BOLOW
402/5398 Tyne Street
Vancouver, BC V5R 6H1
***********@*****.***
Warehouse Worker
June 2015 – August 2015
● Load out equipment like cables, lights and light standards
● Helped customers with their orders and loaded materials onto trucks
● Shelved and organized Whites Cables and other materials VOLUNTEER & COMMUNITY LEADERSHIP
Grandview- Woodland Community Policing Center
Vancouver, BC
Volunteer
July 2017-December 2017
● Responsible for foot and bike patrol throughout the neighbourhood and special events including community clean up and movie night
Community Capacity Building Project, VPD and SFU
Vancouver, BC
Volunteer
October 2016- May 2017
● Prepared and delivered a workshop for newcomer immigrants and refugees, that aims to reduce cultural stereotypes between them and police through education Immigrant Services Society of BC
Vancouver, BC
Assistant Youth Worker
November 2016-February 2017
● Work side by side with immigrants that are new to Canada and showed them new places to visit in Vancouver
● Further enhanced cross cultural skills specifically communication Immigrant Service Society of BC
Vancouver, BC
Community Leadership Program
November 2016-February 2017
● Participant of leadership program focusing on issues that immigrants face when new to Canada
● My group project team was YOUTH FOR SUCCESS: Accessibility to Education for Immigrant and Refugee in British Columbia
● Facilitated group workshop on racism and discrimination for youth aged 14 -24 including running activities and recording participant comments
● Graduated Multicultural Youth Circle 58th
● Graduated Multicultural Youth Circle 2.0
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IBRAHIM BOLOW
402/5398 Tyne Street
Vancouver, BC V5R 6H1
***********@*****.***
Windermere Secondary School - Coaching
Vancouver, BC
Assistant soccer coach
September 2014 – July 2016
● Worked alongside head coach to provide instruction, moral support and assistance to Windermere girls soccer team
● Instructed students on basic soccer knowledge, including positions and team plays
● Helped with setup and maintenance of equipment before and after practices and games Windermere Secondary School – After School Program Vancouver, BC
Program Assistant
September 2013 – July 2015
● Working with elementary aged children in after school program
● Activities included playing indoor and outdoor sports, homework support and mentorship
● Participated in program development such as designing and implementing after school programs and activities
● Developed skills to effectively communicate with children in a supportive and good manner
● Used conflict resolution skills to resolve conflicts that arose EDUCATION & CERTIFICATION
● First Aid certificate and CPR training March 2017
● Windermere Secondary School Diploma June 2016
● Student at Douglas College January 2020
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