Data Entry Customer Service
Resume:
ANGELA SIMS
Gallatin, Tennessee
********@*****.***
OBJECTIVE
A position encompassing my strengths in relationship building, coordination, communication, and negotiation to ultimately improve business profitability while providing excellent customer service.
EMPLOYMENT
Deputy Clerk Years Employed 03/2025-Current
Sumner County Clerk’s Office Gallatin, Tennessee
Handle confidential matters and sensitive issues
Prepare vehicle titles
Administer license renewals
Review titles, death certificates, registrations, bills of sale
Create reports for Management
Review and complete car, boat, motorcycle, golf cart and ATV registrations
Precise and accurate data entry
Handle money and maintain an accurate cash drawer
Underwriter Years Employed 05/2023-08/2024
Click n’ Close Wholesale Division Addison, Texas
Complete and review mortgage application documents for accuracy
Analyze applicants’ credit documentation, employment documents and financial information to assess eligibility and risk
Correspond with Loan Officers, Processors, Management, Closing Department, Compliance Department, Post-Closing Department, and MI companies while maintaining a good relationship
Evaluate the subject property with appraisals, title commitment, contracts, insurance declarations, RESPA documents
Stay abreast of guidelines for FHA, conventional, amongst down payment assistance programs.
Make final risk assessment on the loan file
Complete all data entry in the LOS system
Review conditions that are provided by the Processor after the loan review and update if additional documentation is needed
Underwriter Years Employed 04/2012-11/2022
Acopia Home Loans LLC Retail Division Goodlettsville, Tennessee
Complete and review mortgage application documents for accuracy
Analyze applicants’ credit documentation; employment documents and financial information to assess eligibility and risk
Correspond with Loan Officers, Processors, Management, Closing Department, Compliance Department, Post-Closing Department, and MI companies while maintaining a good relationship
Evaluate the subject property with appraisals, title commitment, contracts, insurance declarations, RESPA documents
Analyze fraud reports
Stay abreast of guidelines
Make final risk assessment on the loan file
Complete all data entry in the LOS system with accuracy
COMPUTER PROGRAMS
Microsoft OFFICE
Excel
Outlook
Calyx Point
Genesis
Power Point
ENCOMPASS
FHA, FANNIE, AND FREDDIE MAC AUS SYSTEMS
THDA; USDA; GA DREAM; KY HOUSING; NC HOUSING; FL HOUSING; PORTALS
SKILLS
MULTY TASKER
ABLE TO WORK IN A FAST PACE ENVIORNMENT
KNOWLEDGE OF MATH, WRITTEN AND VERBAL SKILLS
ENTHUSIESTIC
POSITIVE
TEAM PLAYER
MEET REQURED QUOTAS
EXCELLENT COMMUNICATION WITH KNOWLEDGE AND ATTENTION TO DETAIL
ABLE TO SELF-MANAGE
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