LISA
MCGIRT
**********@*****.***
Pittsfield, MA 01201
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level DTA snaps position. Ready to help team achieve company goals.
PROFESSIONAL SUMMARY
Sevenhills - Voucher Councilor
116 North St Pittsfield,ma 01201 • 09/2022 - Current Berkshire County Caregivers - PCA
03/2017 - Current
WORK HISTORY
• Delivered services to customer locations within specific timeframes. Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
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• Organized and detail-oriented with a strong work ethic.
• Worked well in a team setting, providing support and guidance.
• Proven ability to learn quickly and adapt to new situations. Managed time efficiently in order to complete all tasks within deadlines.
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• Write daycare vouchers based on information client provides Ran errands for patients, did shopping, and picked up other necessities.
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Planned, prepared, and served meals and snacks according to prescribed diets.
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Documented residents' mental status, sleep, and eating patterns in medical record books.
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Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
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Remained alert to problems or health issues of clients and competently responded.
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Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
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Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
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Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
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Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
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Organized and replenished unit supplies to maintain team readiness for expected demands.
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Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
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SKILLS
• Team Meetings
• Calendar Management
• Account Management
• Hospice Care
• Medication Administration
• Microsoft Word
• Food Preparation
• Customer Satisfaction
• Phones
• Scheduling
• Client account management
Hoosic Valley High School
Adams,ma • 10/1998
Ged: Ged
EDUCATION
BMC - Access Coordinator
North St, Pittsfield, Ma.01201 • 10/2019 - 02/2021 Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
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Answered patient assistance calls, assessed needs, and offered qualified support.
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• Scheduled and accompanied clients to medical appointments. Compiled and maintained patient medical records to keep information complete and up-to-date.
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Facilitated communication between patients and various departments and staff.
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• Provided excellent customer service to patients and medical staff.
• Responded to inquiries by directing calls to appropriate personnel. Followed document protocols to safeguard confidentiality of patient records.
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Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
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Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
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Answered incoming calls, scheduled appointments and filed medical records.
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Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
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Processed payments using cash and credit cards, maintaining accurate records of transactions.
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Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
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Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
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Verified patient insurance eligibility and entered patient information into system.
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