Accounts Payable Customer Service

Lynne Ingalls

Atkinson, NH *****

**************@*****.***

+1-978-***-****

Professional Summary

Accomplished accounts payable specialist and Office Manager with 10+ years of experience in financial management and customer service across various industries. Proven track record in processing accounts payable, managing vendor relationships, and maintaining accurate financial records. Skilled in Microsoft Office, QuickBooks, and Sage 100, with a commitment to delivering exceptional service and fostering positive client relationships. Dedicated to enhancing operational efficiency and supporting organizational goals.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Administrative Assistant (Seasonal)

Symmetry Financial-Hampton, NH

February 2025 to April 2025

• Handled incoming calls, received messages, and directed inquiries to appropriate staff members

• Managed email correspondence by responding to inquiries promptly and forwarding important messages to relevant parties

• Performed general administrative tasks including photocopying, scanning documents, mailing letters/ packages, etc

• Maintained confidentiality of sensitive information while handling employee records or company-related documents

• Managed office calendar/scheduling conflicts to optimize time management for executives

• Fostered positive relationships with clients/customers through excellent communication skills and attentive service

Accounts Payable Specialist

Youngblood Plumbing Company-Haverhill, MA

August 2021 to December 2023

• Process Accounts Payable

• Cash Applications

• Accounts Receivable

• Customer Service

• Prepare Lien Waivers

• Process weekly Check Run

• Reconcile Vendor Accounts

• Reconcile Monthly Credit Card

• Daily Bank Deposits

• Online Banking

• Manage Material Returns

• Administrative Duties

• Petty Cash

Accounting Assistant

Black Swan Management-Georgetown, MA

August 2020 to March 2021

• Daily Revenue Posting

• Cash Applications

• Bank Deposits

• Customer Servic

• Accounts Payable

• Accounts Receivable

• Credit Card reconciliations

• Distribution of mail, packages

• Special projects as needed.

Accounts Payable Specialist

Community Action Agency, Fuel Assistance Program-Haverhill, MA November 2018 to April 2020

• Customer Service.

• Process AP Fuel invoices from multiple companies.

• Entering in daily fuel prices as they fluctuate.

• Maintained filing system for Accounts Payable.

• Answer phones during peak season to help with the front office backlog . Office Manager/Bookkeeper

Property Management-Beverly, MA

August 2011 to September 2018

• Managed day-to-day office functions.

• Customer Service

• Accounts Payable

• Accounts Receivable

• Bank Deposits

• Bank Reconciliation

• Managed office supplies

• Mail Distribution

• Administrative Duties

• Collections

Education

Associate's Degree in Business

Castle College-Windham, NH

Skills

• Organizational skills

• Customer Service (10+ years)

• Microsoft Office (10+ years)

• Microsoft Word

• Microsoft Excel (10+ years)

• Journal Entries

• Office Administration

• Sage 100 (5 years)

• Office management

• Vendor management

• Accounts Payable (10+ years)

• Time management

• Administrative experience

• Customer service

• Microsoft Dynamics GP (4 years)

• QuickBooks and Quickbooks Online (10+ years)

• Accounts Receivable (10+ years)

• Google Docs

• Bookkeeping (10+ years)

• Microsoft Outlook

• Personal Assistant Experience

• Phone etiquette

Certifications and Licenses

Driver's License

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